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Stéphane MÉRIMÉE

Courcouronnes

En résumé

Customer support and technical interface.

Mes compétences :
OFFICE 2007
Services
Support
Manager
Autonomous

Entreprises

  • Snecma - Field Service Engineer – LEAP-1A engine – A320 NEO Flight Test – FRANCE (AIRBUS Toulouse).

    Courcouronnes 2015 - maintenant - Customer support for LEAP-1A engine EIS preparation.
    - Technical interface between CFM engineering and AIRBUS Flight test team.
    - OTC/AMM/TSM task and IPC validation and follow-up with Airbus counterpart.
    - Debriefing/reporting with PSE (Product Support Engineering).

  • SNECMA - SAFRAN Group - Field Service Engineer - CFM56 engines - SPAIN (Madrid)

    Courcouronnes 2013 - 2015 - Customer support and technical representative (Shop and Line Maintenance - IBERIA).
    - CFM services / IBERIA MSA local co-ordination and follow-up.
    - Customer relationships development and improvement.
    - Maintain proper communication with SNECMA teams.

  • Sagem - Customer Support and Technical Assistance Manager - United Arab Emirates (Abu Dhabi)

    PARIS 2009 - 2012 - Technical and administrative Interface between customer and company:
    • To work in collaboration with French customer services : research department, supply chain & maintenance department,
    • Industrial process updated for production improvement,
    • Reporting drawing-up with French customer services and program manager.
    - Customer support management:
    • MRO responsible on SAGEM optronics devices installed on customer MBT,
    • MBT LECLERC and BMP3: Sight and thermal camera IV&V,
    • Progress meeting: reporting follow-up, liaise with customer and program manager.
    - Customers technical training and supervisory: Transfer of technology and knowledge to Emiratis and end user: OJT
    - Customer trials: Technical representative for the trials on thermal imager and optronics binoculars devices.
    - Commercial and contract management: Estimate drawing-up and contract follow-up (FOS contract).
    - Supply chain coordination and management: Improvement of the spare parts stock (operational availability).

  • Sagem - Technical Assistance Coordinator & Technical Representative - UAV's program - France -

    PARIS 2007 - 2008 - Worlwide UAV’s technical assistance mission coordination.
    - Customer support : MRO on SAGEM SPERWER UAV’s.
    . UAV's Troubleshooting and repairs.
    . Preventive and curative maintenance.
    . To elaborate technical reporting.
    . To follow and to update the technical documentation.
    . To participate at the technical meeting with the customer.

  • Sagem - Avionic deputy team leader - Supply Chain coordinator - Mirage V retrofit - HORUS program - Egypt -

    PARIS 2006 - 2007 - Aircraft retrofit (Mirage 5): Weapon and navigation system, radio.
    - System integration: IV&V: Avionics system and sub-system integration, validation and verification.
    - Supply chain coordination and management: Sourcing of sub-assemblies to improve the spare parts stock (operational availability).

  • Sagem - Deputy team leader - Mirage V retrofit - ROSE 3 program - Pakistan -

    PARIS 2005 - 2006 - Aircraft retrofit (Mirage 5): Weapon and navigation system, radio.
    - System integration: Avionics field responsible:
    • Coordinating aircraft modifications and retrofit program,
    • IV&V: Responsible for the avionics system and sub-system integration, validation and verification.

  • SOGITEC - Dassault Group - Aeronautical instructor - Technical author - Avionics field -

    2001 - 2005 - avionics fields instructor and technical author :
    - Mirage 2000 Export : Avionics & Electronic Counter measure specialist :
    . M2000-9 : U.A.E - IMEWS system,
    . M2000-5 : Grece, India - ICMS system.

  • FRENCH AIR FORCE - Avionics technician -

    1992 - 2001 Preventive and curative maintenance on Mirage aircraft:
    . avionics troubleshooting and repairs devices.
    . worldwide mission : Chad, Central African Republic, Morocco, Senegal.

Formations

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