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Yannick LACROZE

TOULOUSE

En résumé

After almost twenty years of international professional experience in more than 25 countries, our consultant is an improvement-oriented Expert in Process Control and Quality Improvement Consulting.
His areas of expertise include command and training for Quality tools and Methodologies, Audits, Quality Breakthrough/ crisis management and improvements workshops.

Highly mobile with a great adaptability to foreign cultures and exposure to emerging markets, he has successfully managed assignments in a wide range of service and manufacturing companies including aeronautics, automotive, electronics, mechanics, appliance and railways.

In having worked with multi-national corporations and worldwide suppliers of various sizes, he has developed great ability to focus energies and drive action plans to achieve a level of Process Control consistent with Supply Chain requirements. He demonstrates strong oral and written communications skills, and proven ability to effectively work in a team-oriented environment in a wide spectrum of sectors, products and process.
His work is supported by excellent interpersonal and improvement management skills along with a self-starting attitude and the insight to both promote and implement solutions in highly constrained environment make him a high achiever.

Mes compétences :
Continuous Improvement
Consulting

Entreprises

  • Casciopé/ AKKA Consulting - Groupe AKKA - Consultant Senior

    2008 - maintenant Confidential:
    04/10 to 07/10

    Support to Advisor for Supplier Selection for Co-sourcing Project

    - RFQ documentation creation including economical data analysis
    - Suppliers Offers Analysis, Ranking and Presentation to customer project team
    - Support to Suppliers data room organization, orals and contract documentation preparation
    - Project documentation (weekly, project, steering committee reports)


    AIRBUS PQDA, Toulouse (F)
    01/10 to 08/10

    Monitoring of TSA Deployment at supply base / TSA Qualification audit

    For aeronautics industry, acting firstly as team leader for liaising with current AOC qualified suppliers for gathering TSA deployment plan including technical and timeline topics and then as leader auditor for TSA Process Qualification Audit.
    - @ Airbus: Technical understanding of the TSA Process and A350 program requirements
    - @ Supply base: Q/A on TSA with the support of Airbus Expert / understanding of the deployment plan
    - Monitoring of TSA deployment plan including weekly reporting to Airbus (PQDA/ A350 Program)
    - Quality audit for TSA qualification at supply base

    Achievements:
    - Deployment plan @ supply base gathered and reported to Airbus
    - TSA qualification audit @ 1 supplier: SUDAERO


    CONTINENTAL AUTOMOTIVE ASNIERES FRANCE, Asnières sur seine (France)
    03/08 – 09/10

    Task force / Problem solving/Improvement/ logistics support on HP pump electro valve

    For automotive industry, acting as methodological expert in problem solving and improvement on the valve used for controlling pressure/ flow rate in fuel injection high pressure pump in order to finalize PPAP acceptation, diminish scraps and support Task Force (Quality / Logistics)
    - @ Continental: Technical understanding of the product
    - @ Supply base: Understanding of the process
    - Scrap reduction action plan
    - Task Force on site support:
    - Management of common meetings including with OEM in order to built a common understanding and restore confidence
    - Action plan definition and management
    - Weekly reporting including efficiency measurement
    - Logistics support during safeguard procedure of the supplier

    Achievements:
    - Supplier FPY improved by 5 to 50% depending of the products
    - Customer FPY improved on the defects on which the supplier has control
    - 2 improvement packages deployed on the valve including new technology implementation (laser welding)
    - No line stop @ OEM, and less than 2 days of production stop @ customer line
  • Equert - Groupe Eurogiciel - Supply Chain quality Manager

    2006 - 2008 SICMA AERO SEAT, ISSOUDUN (Fr)
    06/08 – 11/08

    Quality Breakthrough @ Supply base (Pretoria, South Africa)

    For Aeronautics industry, on site and distant support @ composite elements for business class seats manufacturer to contribute to
    - Solve deliveries issues with high potential impact
    - Root cause identification
    - Permanent corrective action definition
    - Efficiency measurement

    Achievements:
    - Immediate delivery issue solved, 1 M$ fine for line disruption avoided
    - Actual and forecasted delivery plan in line with customer expectation including increase of the demand by 25 %
    - Action plan for recovery on spare parts delivery defined, implementation started and target reached in February 2009 with 1 month delay vs original planning (initially more than 24 months backlog)




    THALES RAILWAYS SYSTEMS, Velizy (Fr)
    05/08 – 07/08

    Support for Supplier Quality Management System creation

    For Railways industry, acting as Supplier Management expert to contribute to rebuilt the quality system after a company take over.
    Support for defining:
    - Supplier management procedure
    - Supplier qualification and periodic evaluation procedure
    - Supplier offer comparison tool
    - Audit Questionnaire

    Achievements:
    - Documents and associated quality system implemented
    - Action plan defined for implementation by the customer


    CONTINENTAL AUTOMOTIVE ASNIERES FRANCE, Asnières sur seine (France)
    12/07 to 05/08

    8D Support during Quality Crisis

    For automotive industry, acting as methodological expert in problem solving during quality crisis on Fuel High Pressure Pump (aluminium housing crack) impacting 207, 307 and Mini production line
    - @ Supply base:
    * Deep investigation for root cause identification and reproduction
    * Supply base: Corrective actions implementation and validation
    * Supply base: Support for global improvement including VDA 6.3 audit in the frame of Quality Breakthrough led by the customer @ CAAF

    - @ Continental:
    * Support for crisis management including daily conf call
    * Support for management presentation
    * Support for Customer Quality Breakthrough meeting

    Achievements:
    - Strong contribution to root cause identification and reproduction
    - VDA 6.3 AB class awarded vs previous B class
    - Delivered Quality improvement in progress
    * 1 dimensional Quality claim in 14 months
    * Capacity situation is secured
    * Action plan closed by customer organization



    CONTINENTAL AUTOMOTIVE PISA, Pisa (Italy)
    11 to 12/07

    Change Management Support

    For automotive industry, acting as support for implementing/ validating/ coordinating @ supply base a major change on piezo injectors (2 suppliers)
    - Technical validation of the change
    - Project plan definition and/or follow up
    - PPAP file review
    - Risk management
    - Weekly reporting

    Achievement:
    - Change implemented on time and without Quality Issues @ the 2 suppliers


    CONTINENTAL AUTOMOTIVE ASNIERES FRANCE, Asnières sur seine (France)
    07/07 to 01/08

    Quality breakthrough support

    For automotive industry, acting as on site engineer @ an High Pressure Pump housing supplier in Germany to contribute to manage capacity crisis involving a major German car manufacturer:
    - Quality diagnosis and improvement proposal
    - Support for 2nd and 3rd machine qualification and ramp up follow up
    - Organization diagnosis and improvement proposal
    - Daily information and weekly reporting for crisis management support

    Achievements:
    - No production stop @ customer line
    - Machines launched in time with Quality Level improvements


    RECAERO, Vernioles (Fr)
    06/07

    Quality training on measurement system control

    For aeronautics industry, creation and animation of a 1 day training module aimed at:
    - Reminding metrological general notions
    - Focus on measurement variations and associated root causes
    - Operational implementation of measurement system qualification and control using ISO/TS 16949 MSA methodology and CNOMO standard

    Achievement:
    - Tools presented during the training effectively deployed




    DENEL
  • LOGIQUAL Groupe ALTRAN - Consultant then Senior Consultant

    2001 - 2006 CONTINENTAL AUTOMOTIVE, Toulouse (Fr)
    10/03 to 09/06

    Quality Breakthrough and Process Audit Leader

    Quality Breakthrough:
    In Automotive industry (ECU, ABS ...), for bottom 10 suppliers, Supplier Quality Management activity aimed at rapid improvement of quality level by aggressive on site management of improvement action plan deployed @ 11 locations of 6 different company (connectors, electro mechanical, electronics):
    - Quality diagnosis using bottom up approach starting by shop floor analysis based on existing non-conformities and identified potential risks (Why/why, 6M Analysis),
    - Multi level PDCA definition/ management
    - Quality System improvement, including training if necessary
    - Coaching of Continental SAS France Quality Breakthrough Manager

    Achievements:
    - 100% of the breakthrough exited successfully
    - Effective takeover of the activity by Continental SAS France Quality Breakthrough Manager

    VDA 6.3 Process audit lead auditor (~40 audits including shop floor night audit) @ worldwide locations in mechanical, electronic back end/ font end, metal part machining and assembly industries.
    Workshop leader for creating a process audit guideline to facilitate:
    - Consistency of audit and associated ratings
    - Facilitate audits for junior auditors

    Achievements:
    - All audits accepted by the Customer
    - Guideline validated and deployed in Continental Toulouse




    DENSO, Poirino (IT)
    07/05 to 08/05

    Quality crisis management / quality training

    In automotive industry (Thermal system, radiators manufacturing) major launch of a new vehicle could have been compromised if Customer requirements were not met
    On site Quality diagnosis for identifying improvement axis and presentation to the top management
    Functional analysis and FMEA training/action for insuring comprehension of customer requirements and support for FMEA realization
    Problem Solving training for improvement of Non Compliance permanent eradication

    Achievements:
    - FMEA accepted by the customer
    - Proposed action plan implemented by the customer, no delay by DENSO on vehicle launch


    INALFA, Venray (NL)
    08/01 to 09/02
    11/02 to 12/02
    02/05

    FMEA training/action and ANPQP support

    In Automotive industry (Sunroof), support for reaching customer project milestone requirements:
    - FMEA training/action including:
    * Support for Functional Requirements identification
    * Support for Product FMEA
    - Support for realization of mandatory documents for ANPQP phase 2 milestones
    - ANPQP requirements analysis/ planning of phase 3

    Achievements:
    - Go/ No go FMEA milestone successfully passed
    - Product successfully launched


    DELPHI, Illkirch (Fr)
    11/02 to12/02

    Operational Safety and Reliability training

    In Automotive industry (Mecatronic systems), training aimed at:
    - Qualifying experts for internal deployment of:
    * Internal functional analysis
    * External functional analysis
    * FMEA
    - Building customer requirements understanding for:
    * Fault Tree Analysis
    * Preliminary Risk Analysis
    - Coaching for deployment

    Achievement:
    - FMEA’s created in the frame of the mission accepted by the customers



    PSA, La Garenne Colombes (Fr)
    08/01 to 10/03

    Project Quality Assurance Supervisor / Audit training

    In Automotive industry (car manufacturer), project quality assurance activities in several motor projects ECU, VVT valves, Valve electromechanical actuators …) including:
    - Supplier Quality Management according AQMPP/APQP requirements
    - Project status monitoring vs. AQMPP/ APQP requirements
    - Monitoring @ supply base of deployment of
    * Functional analysis
    * FMEA
    * FTA
    * Preliminary Risk Analysis.
    - Tools deployment (specification robustness, Q3P, AQMPP)
    - Training for technical function representative aimed at giving the mind set and tools for estimating a supplier quality control level

    Achievements:
    - Quality Milestones of the different project successfully passed
    - Training included in PSA training catalogue
  • Microtechnic SAM – Monaco - Assemby Dpt Quality Supervisor

    1999 - 2001 In Automotive industry (plastic injection and assembly), Production Quality Assurance supervisor for brake applications products including safety requirements including:
    - System Quality: review/ improvement for compliance to QS 9000 requirements
    - Manufacturing Quality:
    * Control plan implementation monitoring
    * Performance monitoring
    * Operators training
    * Action plans for Non Quality Costs reduction (Problem Solving tools,
    PDCA)
    - Supplier/ Internal / Customer non compliance management: 8D
    - Assembly Quality team management

    Achievements
    - -70% of customer complaint in 14 months
    - -35% of Non Quality Cost in 12 months
  • Invensys SAM -MC - Production/Supplier Quality Assurance supervisor

    1997 - 1999 In Appliance industry (Water valves production including mould manufacturing, plastic injection, coil manufacturing and assembly), Production Quality Assurance supervisor:
    - System Quality: review/ support for ISO 9001 recertification
    - Internal / Customer non compliance management: 8D
    - Manufacturing Quality:
    * Control plan implementation monitoring
    * Performance monitoring
    * Operators training
    * Non quality costs reduction (Problem Solving tools, PDCA),
    * Assembly Quality team management
    - Product Quality: Improvement of coil reliability based on invention/ creation of accelerated life test (Weibull analysis)

    Supplier Quality Management Supervisor using:
    - Performance monitoring
    - Audit deployment
    - Improvement management:
    * Continuous improvement
    * Quality breakthrough

    Achievements:
    - -20% of Non Quality Cost in 12 months
    - Stamping supplier quality level improvement from 10.000 PPM to 500 PPM in 7 months
  • Thomson-Auxilec – Chatou (FR) - Quality Manager BU Automotive

    1995 - 1997 In a start up dedicated to Automotive industry (permanent magnet motor for Electrical Vehicle), quality assurance manager during development phase
    - System Quality: review/ improvement for compliance to VDA 6.3/ EAQF 94 requirements
    - BMW Project Quality requirements implementation:
    * Quality Planning
    * Product and Process FMEA
    * Project review
    * Supplier management (audit, non quality management, machine acceptation)
    * Customer complaint management

    Achievement:
    - Interface for BMW Quality Breakthrough program successfully implemented
  • Valeo-Alternateurs – Etaples (FR) - SPC Supervisor

    1993 - 1995 In Automotive industry, SPC supervisor for alternators manufacturing
    - SPC trainings for operators and technician
    - SPC deployment including capability improvement plan management

    Specific mission on ISO 9001 certification

    Achievements:
    - Internal and customer requirements on SPC fulfilled
    - ISO 9001 certification achieved

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