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John Deere Power Systems
- Territory Customer Support Manager
Moline
2016 - maintenant
Dedicated contact for OEM direct customers.
Engine Technical support. Warranty and special allowances management.
Spare parts sales activities management
Product support capabilities development (Diagnostic and service tools, warranty administration) and training delivery.
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John Deere Power Systems
- Customer Support, Service engineer
Moline
2015 - maintenant
Engine Technical support for OEM direct accounts and distributors.
Failure investigation and follow up for service solution implementation.
Warranty and special allowance management.
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John Deere Power Systems
- Ingénieur Développement, Amélioration Continue produit
Moline
2010 - 2015
Engine components design for european applications.
Design change for quality improvement and cost savings.
Manufacturing support.
Technical support for supplier resourcing.
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ERME FRANCE
- Apprenti Ingénieur
2006 - 2009
Développement de produits et suivi de fabrication.
Outillages aéronautiques et machines spéciales.
Dossiers de fabrication, programme de découpe.
