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Yohan BERGER

ILLKIRCH

En résumé

With an enthusiastic and cheerful nature, i know how to be dynamic and pleasant all the while remaining concentrated in the tasks at hand. this capacity to never lose sight of objectives and my solid determination allow me to not only be among the top sellers in switzerland, but more importantly to constantly be completely customer-service focused. i am proud to be regularly rewarded by clients and my employers with positive feedback on my service, good customer retention and my strength to maintain high key performance indicators.
if it is important to be strong mentally, the body must equally be a healthy and performing vehicle. My capacity to adapt, my open mind and passion for new challenges are valuable assets that i strongly hope to put to work on your team
My 6 years of retail management experience, my perfect knowledge of Kpi's and different policies and procedures, my unique and creative personality, my passion for retail and my ease in working under pressure make me an excellent Team member. i am seeking for an employer highly involved in the growth and development of is employees and constantly looking for opportunities to improve sales and busines

Mes compétences :
Visuel merchandising
Management
Store management
Retail
Recruiting
Mode

Entreprises

  • Puma - Supervisor

    ILLKIRCH 2014 - maintenant Store of 300sqm. 30 000 units. 9 staff members. Sales 2014 + 26% vs 2013.
    1st place 2014 in European best comparaison growth.
    1st place MS 2013 & 2nd 2014.
    Trained by store manager participating to the Puma University 2015.
    - let's talk and let's coach successfully completed at Herzogenaurach !
    Analysing, reporting, visual merchandising, action plan, loss prevention, ensure company standard, customers care service & kpi’s performance, store opening & closing.
    CONSULTING: diagnostic studies, strategic planning, the management consultant, human stock management, financial stock management, information systems, technologies of information and communication, marketing, the search and the development for new products and services, analysis of the organizational environment, indicator installation of perfor- mance, the evaluation of the satisfaction of the customers and the employees.
    MANAGEMENT: Action plans, stock management, choice of the collections, respect of the countable procedures of mana- gement and RH.
    commercial engine and managerial direction, animation team, formation sale and products, formation and development of competences. Bu & Kpi’s increase
    COMMERCIAL ANIMATION: sale, merchandising, evolution of the commercial, source of proposal, knowledge and respect of the trade policy. Mystery shopping, expert customer’s advices
  • city disc - Store manager

    2001 - 2004

Formations

  • Ecole Supérieure De Commerce (La Chaux De Fonds)

    La Chaux De Fonds 1995 - maintenant marketing management
Annuaire des membres :