Villeneuve-d'Ascq2012 - 2013• Realized and implemented market presentation of consumer products: organization linear
• Merchandising respecting the visual company policy: Met high standards of display and visual merchandising
• Relocated of the store and Verification of proper involvement plans.
• Organized wine fair: Stock management, Product installation, Managed a team, Customers advice
• Shelved products
Les Opticiens Mutualistes
- Sales Advisor
Orléans2008 - 2011• Made sales: Built a report with customers
• Customer’s advice: Identified customer needs and resolved customer queries.
• Stock management: Ensured all stock is clearly and correctly priced.
• Met and greeted customers on their arrival: Gave a friendly and welcoming service
• Analysis of customer needs: Ability to build relationships effectively with customers across all levels.
• Arranged orders and deliveries
CASA Home
- Saleswoman in home decorating
2008 - 2008• Made sales: Built a rapport with customers
• Stock management: Ensured all stock is clearly and correctly priced.
• Customers advice: Able to accurately determine a customer’s needs
Formations
Artesis Antwerpen Business School (Antwerpen)
Antwerpen2013 - 2013Exchange Program
Relevant coursework: Personality Update, Background in Flanders, Marketing: a practical approach, Belgian Law, Transport economic, Elementary Dutch, Business English, Environmental management, Practical management science.
Relevant coursework: Advances in managing strategic and organizational change, Brand management, International negotiation, Implementation of marketing surveys, Strategic management of sales forces, E-business, Services marketing, Strategic management of the purchasing function.
Relevant coursework: TIC and professional communication, TIC’s economic legal and social environment, strategic and technology surveillance, project management, management of business connections.
Belfort2008 - 2010Brevet de Technicien Supérieur (BTS)
Relevant coursework: Communication, Customer’s relation management, IT Business, French, Economy in Corporate, Law, Development in unit business, English, General Economy, German.
