Paris
Checkpoint Certified Security Administrator (CCSA)
Checkpoint Certified Security Expert (CCSE)
Fortinet Certified Network Security Administrator (FCNSA)
Fortinet Certified Network security professional (FCNSP)
Bluecoat Certified Proxy Administrator (BCCPA)
Bluecoat Certified Proxy Professional (BCCPP)
Certified Websense Web Security Associate
Qualified Engineer (Degree in Electrical Engineering and Telecommunications)
Proven strengths in delivering on tight deadlines
Experienced in technically managing large accounts
Hard working, highly motivated with a can-do attitude, objective and reliable
Ability to quickly access issues and establish trust
Good knowledge: Email Security (Fortimail, Websense Email Security Gateway, Websense Cloud Email Security), Proxy (Bluecoat, Websense Cloud Web Security) & Firewall (Checkpoint, Fortinet, Stonesoft)
Helping customers over the phone and going on-site when necessary
Build environment tests to reproduce customers’ reported technical issues
Prepare and test customers’ firewalls with staging stages
Implement, manage and troubleshoot security devices including Firewalls
Collaborate with vendors and customers to resolve escalated issues
Act as a lead for colleagues and trainees
Manage both levels 2 and 3 customers’ issues
Create technical documentation for administrators
Pas de formation renseignée
