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Anna MINENKOVA

En résumé

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Entreprises

  • AIRBUS HELICOPTERS JV - EUROCOPTER KAZAKHSTAN ENGINEERING LLP - Sales and Marketing Manager

    2013 - 2016 - Managed dedicated private customer portfolio
    - Interfaced with current and potential customers
    - Directly involved in finalizing the sell of 3 light h/c in the country (7MEUR)
    - Participated actively in issuing commercial offers (Helicopters, Maintenance & Training)
    - Supervised fulfillment of contractual commitments (on-time delivery, training etc)
    - Monitored and liaised with customer to ensure timely payment
    - Monitored customer support activity ensuring quick responses at high level of customer satisfaction
    - Performed competition and market analysis and subsequent updates
    - Maintained a database by entering new and updated customer information (Operators, H/C, TTSN, A/C CSN etc)
    - Developed marketing collaterals, promotional items and customer presentations
    - Managed event preparations and planning (expo, demo flights)
  • 3T - Transfert Thermique Textile - Chef de produit junior

    2011 - 2012 - Analyzed markets for new opportunities (Russia, Kazakhstan & Ukraine)
    - Identified potential customers (EU—CIS)
    - Administrated customer database (EU)
    - Managed orders, deliveries and invoices
    - Interacted with suppliers (EU)
    - Worked on Customer satisfaction by resolving several complaints and dissatisfactions
    - Organized participation at trade shows in Germany
    - Prepared COFACE export SME application
  • Alliance Française - Coordinatrice des études en France/Traductrice-Interprète (Contrat à temps partiel)

    Paris 2008 - 2010 - Développement des relations culturelles entre la France et le Kazakhstan
    - Gestion des dossiers de bourses
    - Promotion de l’enseignement supérieur français
    - Vente des séjours linguistiques en France
    - Mise en place de la campagne de communication
    - Partcipation à l’organisation des salons étudiants
    - Organisation des événements culturels

Formations

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