Menu

Arnaud BONNET

Garches

En résumé

Mes compétences :
responsibilities development
responsibilities Coordination
SLA
SAP CO
SAP
Offshore development
IaaS
BaanERP
Baan

Entreprises

  • Infor Global Solutions - Service Level Manager & Contract Manager

    Garches 2008 - 2017 Main activities and responsibilities Responsible behind customer for contractual engagements and Respect of Service Level Agreement,
    staffing and budget
    Manage about 1 Million EUR contracts for 6 customers (Local and International).
    Responsible of the measure and report of KPI.
    AMS Business generation and Proposal redaction (AMS, SaaS, IaaS, ASP)
    Name and address of employer Infor Global Solutions
    72 rue du Colonel de Rochebrune, 92380 Garches (France)

    Type of business or sector Information And Communication
  • Infor Global Solutions - Service Level Manager

    Garches 2006 - 2011 Project Director on AMS contracts, responsible of Services Levels / Deliveries / Respect of Budgets / Resources staffing...
  • Infor Global Solutions - AMS Consultant

    Garches 2006 - 2008 Main activities and responsibilities Coordination between customer and Offshore development team (India), ensure respect of planning,
    quality of the deliveries and customer satisfaction.
    Customization Care.
    Name and address of employer Infor Global Solutions
    72 rue du colonel de Rochebrune, 92380 Garches (France)

    Type of business or sector Information And Communication
  • OTIS FRANCE - ERP Development team Manager

    Puteaux 2002 - 2006 Main activities and responsibilities Manager of a 4 resources development team for customisation care and projects on BaaN ERP
    Name and address of employer OTIS France

Formations

  • ORSYP

    La Defense 2009 - 2009 Title of qualification awarded ITILV3 Level 1 Certification
    Name and type of organisation ORSYP
    providing education and training (France)
  • Esip

    Poitiers 1992 - 1995 ingénieur
  • Ecole Supérieure D'Ingénieurs De Poitiers ESIP

    Poitiers 1992 - 1995 Diploma

    Title of qualification awarded Waste and Water treatment Name and type of organisation providing education and training
  • Université Poitiers

    Poitiers 1989 - 1992 DEUG

    Title of qualification awarded DEUG A Science et Structure de la matière
    Name and type of organisation providing education and training
  • Université Poitiers

    Poitiers 1989 - 1992 DEUG A Sciences et Structure de la Matiere

Réseau

Annuaire des membres :