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Bastien PINSARD

TAINAN

En résumé

Mes compétences :
Semiconductors
Knowledge management
Installation
Calibration
troubleshooting
analysis
agents support
Retrofits preparation
Remote management of our engineer and equipment
RAM analysis
Problem solving
Planned Maintenance
Microelectronics
Escalations management
Escalation management
Engineer training
Customer Support
Gestion de projet
Service client
Support
ASM
Volontariat international en entreprise

Entreprises

  • Excico - Team leader - Tainan, Taiwan

    2010 - maintenant Team Leader
    Customer Support (6 engineers) cooperation with local agent
    Technical support Advisor Asia
    Remote management of our engineer and equipment in SMIC, Shanghai
    Escalations management and on-site intervention
    Customer meetings
    Spare parts list and stock levels establishment
    Recruitment of engineers
    Reporting to HQ on field issues, tool parameters analysis, RAM analysis
    Tools installations completion in Asia (final debugging, internal qualification, quality tracking)
    Local team ramp up (skills development, way of working alignment with industry standard)
    Knowledge management
  • Excico - Customer Support Engineer - Suwon, Korea

    2009 - 2010 Stabilization of tool parameters of our beta tool for transfer from development to production mode
    Reporting to R&D, tool parameters analysis
    Local team ramp up (skills development, way of working alignment with industry standard)
    Communication with agent and customer
  • ASM Europe B.V. , Almere, Holland - Filed Service/Installation Engineer

    2008 - 2009 Installation of CVD (chemical vapor deposition) process equipments for the microelectronic industry in Asia and US, traveling up to 90%
    Safety checks (electronic, toxic gases), calibration and start-up troubleshooting
    Retrofits preparation, planning and installation
    Support on site (Korea): preventive maintenance, troubleshooting and on-call duty
  • SOPRA-SA - Support & Application Engineer, Hsinchu, Taiwan

    Paris 2005 - 2007 In charge of customer and agent support in Asia of Production and R&D metrology tools
    Installation, calibration, acceptance of equipments in a clean room environment
    Training of customers in samples measurement and analysis
    Customers and agents support (interventions in China, Korea, Japan)
  • ADECCO - Temporary Worker

    Villeurbanne 2003 - 2005 Temporary work

Formations

  • University Of Lille, IEMN

    Lille 2002 - 2003 Post-graduate Degree in Microwaves and Microtechnologies

    Training in the Institut d'Electronique, Microelectronique et Nanotechnologies (IEMN) about the growth of III-V strained heterostructures for ballistic components in using MBE
    Simulations, optimization and characterization of components growth process
  • Ecole Polytechnique Universitaire De Lille

    Lille 2000 - 2003 Master's Degree in Material Science

    Engineer training achieved in the Institute of Materials Research and Engineering of Singapore (IMRE) in partnership with THALES about a semiconductor DFB laser design and fabrication
    Process experiments and optimization of the laser dimensions using simulation software

Réseau

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