Carole SANCEY OUTIN

En résumé

Entreprises

• Moneo Payment Solutions - Business Analyst / Technical Project Manager for ‘Moneo Resto’ card creation

  Paris 2011 - maintenant France Lunch voucher market : 5 billions EUR / 3, 5 millions of holders / 120 000 companies / 180000 restaurant owners
  Go live Moneo Resto : 1st March 2013, after 6 months of activity 10 000 cardholders and 200 client companies
  Objective in 2018 : 10% of market shares
  
  • Writing functional specifications for the target system (team work with project director) choice of Tango system
  • Coordination of all other services providers to interconnect to Tango system (provide by Lusis Payments company) :
  o Gemalto for the smart card production
  o MasterCard for the payment system
  o Cegedim for the automatized and dematerialized invoicing
  • Planning of target system’s releases (test and production environments)
  • Writing of tests cases, realization and management of user acceptance testing
  • Connection to MasterCard Interbank system and implementation of the MasterCard accreditation’s tests
  

• PROCAPITAL SECURITIES SERVICES - Business Analyst for the outsourcing of ING Belgium Bank retail activity

  Puteaux 2008 - 2011 ING Belgium: 600 000 clients / 700 000 securities accounts / 2 000 000 positions / 25 billions EUR of assets
  Team members : 50 persons between France and Belgium
  Project language : English
  
  • Analysis of the ING’s needs regarding:
  o Management of the financials instruments and the link with processes of orders’ executions
  o Cash and securities management, currencies Management (15 currencies)
  o Belgian Tax system
  o Specifics functions : investment plans, disinvestment plans, Starfund Plan (Belgian pension savings fund)
  o Management of the blocking at the level of securities accounts and positions
  o IPO and Corporate Actions
  o Transfers of securities accounts and positions (IN / OUT / Internal)
  • Definition of the target processes in agreement with ING’s business requirements and the internal and technical constraints (IT architecture and Front & Back Office tools)
  • Improvement of ProCapital existing processes
  • Writing functional specifications for the technical interfaces development
  • Validation of screens definitions and web specifications with technical teams

• PROCAPITAL SECURITIES SERVICES - Business Analyst for the outsourcing of Deutsche Bank Belgium retail activity

  Puteaux 2007 - 2008 Spent 7 months in Bruxelles (BELGIUM) at the Deutsche Bank
  
  Deutsche Bank Belgium : 190 000 clients / 260 000 securities accounts / 750 000 positions / 12 billions EUR of assets
  Team members : 15 persons (France and Belgium)
  Project Language : English
  
  • Definition of the role’s repartition between ProCapital and Deutsche Bank in the treatment of various processes
  • Writing of internal tests cases and realization with web services
  • Operational support during the user acceptance testing on the Deutsche Bank website
  • Management and follow-up of bugs, corrections and releases before and post « Go Live » (via the Test Director software)
  o Reproduction, analysis of errors and bugs and help to the resolution (bug fixes)
  o Bugs assignment and dispatching between all the stakeholders :
  - ProCapital France in charge of web services’ developments
  - ProCapital Belgium in charge of the back office tool’s configuration THALER
  - Deutsche Bank and their providers (TATA Consulting) in charge of the Deutsche Bank Web site’s developments
  • Participation in the project’s steering committees

• PROCAPITAL SECURITIES SERVICES - Project Manager for the outsourcing of W Finance / Coparc retail activity

  Puteaux 2007 - 2007 W Finance / COPARC (subsidiaries of Allianz Bank) : 27 000 clients / 1,8 billion EUR of assets
  Team members : 5 persons
  
  • Animation of the relation with the customer
  • Coordination of the interventions of operational departments, providers and IT teams
  • Understanding of customer‘s needs, definition of solutions and formalization of specifications for IT developers
  • Implementation of the management and execution’s orders by rising for funds (UCITS/OPCVM)
  • Writing of procedures and global securities services processes
  • Operational management and support during the user acceptance testing
  • Training and user’s support with their new tools

• PROCAPITAL SECURITIES SERVICES - Project Manager for Creation and implementation of securities services for 2020 Patrimoine Finance

  Puteaux 2006 - 2007 2020 Patrimoine Finance, Private Management Company created by several ‘ODDO Asset Management’ former managers
  2020 Patrimoine Finance : 1,5 billion EUR of assets (after 5 years of existence)
  Team members : 2 persons
  
  • Analysis of customer’s need and proposition of service
  • Implementation of reporting tools for the portfolios managers
  • Support on all the processes of opening accounts, pricing orders, custody and management fees configurations
  • Writing of operational procedures of the whole service

• A.S.I (Alliances Stratégiques Internationales) - Junior Consultant in Change Management

  2005 - 2006 Training and apprenticeship contract (19 mois)
  Project Management, Change Management, Consulting...
  • Description and Re-engineering of the client process for CARI BTP
  • Restructuring of the temporary work management for CARI BTP
  • Implementation of the internal training in CARI BTP

Formations

• SKEMA / CERAM Business School

  Sophia Antipolis 2004 - 2006 Master in Sciences
  
  Project Management, Team Management, Change management, Process and quality management…

Réseau

• Adnane BAHIRI

• Céline LEVY - BENHARROUS

• Cyrielle MILLION BRODAZ

• Jérôme LEBRUN DARDIGNAC

• Jonathan MARTIN

• Lorène TREBOUX

• Pierre MOOS

• Servane LE BERRE

• Thimoté PREZIOSI