Elise LAINE

En résumé

Entreprises

• AVERY DENNISON - Strategic Account Manager

  Rodange 2014 - 2016

• Blue Art Promotion, Luxembourg - Key Account Manager

  2007 - 2014 Blue Art Promotion creates, develops and produces promotional items and accessories in China for European companies.
  
  I am in a multitask position, which includes:
  * Creation and management of a customer portfolio (prospection, cold calls, development and loyalty-building ) made of European groups (Yves Rocher, Group Marie-Claire, Mondadori, Redcats Group…) on the French market.
  * Achievement of the Sales objectives.
  * Project Management (product development): graphic conception, prototypes, follow, manage and secure the productions and deliveries from China to Europe.
  * Sourcing and management of Asian suppliers, purchasing, trade negotiation.
  * Determination of logistic needs.
  * Cost control and management.
  * Competitive and strategic intelligence.

• Global Internet Solutions, Metz- France - Customer Service Manager

  2005 - 2007 Global Internet Solutions is a multi-activity firm specialized in e-business : 10 e-commerce websites in fashion clothing, jewelry, decoration, MAC computers, sweets, and fine food.
  
  In this job as a Customer Service Manager, I had to:
  * Manage the CRM and aftersales department for the 6 different websites (emails, phone)
  * Ensure the application of the commercial policy, webmarketing.
  * Follow the market evolution and analyse trends, source new products, control the purchases.

Formations

• ENS LYON

  Lyon 2000 - 2005 Master
  
  Rechercher une section... - www.ens-lyon.eu
  

• Université Paris 4 Paris Sorbonne

  Paris 1997 - 1999 DEUG Lettres Modernes/ Anglais
  
  Lettres modernes/ Anglais

• Lycée Henri IV

  Paris 1997 - 2000 Classes préparatoires aux ENS

Réseau

• Anouck IANNI

• Aurore TRIPODI

• Christophe BENNET

• Denis WISSOCQ

• Guillaume CALVET

• Leïla JARBOUAI

• Luce GOUGEON

• Pierre-Etienne LAINE

• Ybert JOSETTE