Menu

Elodie JACQUOT

OUGHTERARD

En résumé

I love working in fast paced environement. I have been working previously as a freight forwarder in airfreight and now as a project coordinator in localization and I always liked busy organisation where you can learn a lot and progress fast. I always willing to learn new things such as new industires, process and new technologies. I am a fast learner, able to multitask and work fast with efficency.

Mes compétences :
Négociation
Prospection commerciale
Import
Export
different skills
Supermarkets
Open Office
Invoicing
Gestion des priorités
Relation fournisseurs
Transport de marchandises
Transport international
Transport Aérien
Coordination de projets
Microsoft Office
Microsoft Outlook
Freight
Aircraft
Microsoft Windows
Import/Export
Freight Forwarding
Customer Relationship Management

Entreprises

  • United Language Group - Project coordinator

    2016 - maintenant Coordination of project.
    Maintaining good relationship with suppliers.
    Negociation of timeline and rates.
    Selecting the best supplier at the best rate.
    Dealing with a high volume of project due to my multitasking ability.

  • DB SCHENKER - Airfreight forwarder

    2011 - 2015 I worked for DB Schenker for 4 years, they are a large freight company employing over 95,000 people across 2000 locations in 130 countries.

    Freight forwarding agent
    * Providing customer care to my dedicated and ad hoc customers (globally). ;
    * Go to person for the resolution of customer queries and complaints. ;
    * Registration and response to customer regarding deliveries delays or damaged goods. ;
    * Escalation and collaboration with management regarding some important complaints from customers on damaged goods or late deliveries. ;
    * Processing imports and exports (Integrator only) files in Aircraft sector. ;
    * Treatment of General Cargo import files. ;
    * Collection of administrative information for customs. ;
    * Invoicing Import and Export files.
    * Treatment of Aircraft on Ground.
    * Organising deliveries. ;
    * Collaboration with management for the implementation of corrective action on client complaints. ;
    * Implementation of customer process details forms. ;
    * Establish and maintain good relationships with suppliers and customers. ;
    * Preparation of customs records with instructions sheets. ;
    * Negotiation rates with the network and Customer sales.

  • DB Schenker - Agent de transit

    2011 - 2015 Negociation of deadline and pricing, billing, airfreight transport organisation, organisation for urgent deliveries.
    maintain a good relation with supplier and client.
    Reception of delivery and control of documentations and damaged goods.
    Work fast while being efficient is key in the airfreight!

  • Imexco - Customer service

    2010 - 2010 Customer Service
    * Monitoring customer orders ;
    * Negotiation
    * Booking with Sea Company ;
    * Treatment of sea exportation files for fresh product (reefer container).

  • IMEXCO - Customer Service

    2010 - 2010 Monitoring customer
    Negotiation
    Booking with Sea Company
    Treatment of sea exportation files for fresh product (reefer container).

  • Buds'n'roses - Florist

    2009 - 2009 Customer Service
    * Flower arrangement
    * Sales - Customer advice ;
    * Teaching basic flower arranging for Art in Action

  • Buds'n'roses - Customer service - Florist

    2009 - 2009 Customer Service
    Flower arrangement
    Sales - Customer advice
    Teaching basic flower arranging for Art in Action

  • Intermarché - Cashier

    Vert-le-Grand 2006 - 2008 *
    * Stocking up shelves
    * Cashier in the supermarket

Formations

  • Isteli

    Toulouse 2011 - 2012 bac +3 RPTL en alternance

    Licence RPTL - Commerce, Management, Anglais,Gestion, transport terrestre, RSE, Transport aérien et maritime, Incoterms

  • Isteli

    Toulouse 2011 - 2012 Transport and Logistics Manager Degree

    Management
    Accounting
    Project management
    Import / Export
    Transport régulation
    IATA

  • Isteli

    Toulouse 2011 - 2012 Transport and Logistics Manager Degree

    Transport and Logistics Manager Degree
    Business, Management, English,
    (Higher Institute of International Transport and Logistics),

  • Lycée Jean Monnet

    St Etienne 2008 - 2010 Diploma

    International Business,
    Management,
    English
    Spanish,
    Negotiation
    Customer Service;
    High School Jean Monnet - St Etienne -France.

  • Lycée Jean Monnet

    St Etienne 2008 - 2010 Diploma

    International Business,
    Management,
    English
    Spanish,
    Negotiation
    Customer Service;
    High School Jean Monnet - St Etienne - France.

    SKILLS
    Languages:

  • Lycée Jean Monnet

    St Etienne 2008 - 2010 BTS commerce international a référentiel commun européen.
    Etudes des transports internationaux, des régulations douanières, et des règles en matière de négociation en France et a l'étranger.

Réseau

Annuaire des membres :