-
Deutsche Bank Switzerland SA
- Vendor Management team member
Paris
2016 - maintenant
-
Union Bancaire Privée
- Head of IT Infrastructure & Middleware
Geneva 1
2014 - 2016
• Budget: 11’000K CHF
• People: 35 persons
• Teams: Windows, Unix, DBA, Middleware, Network & Datacenter
• Successfully implemented obsolescence and roadmap technology program with major projects: Backup infrastructure, Network backbone renewal, virtualization, batch scheduler major upgrade, application lifecycle infrastructure alignment.
• Middleware team creation and roadmap defined.
• Brought support culture, transparency and quality.
02/2014 - 06/2014 : Ad Interim, acting Head of Application Support, Core Banking dev. and IT Operations. +20 persons
-
Union Bancaire Privée
- Head of IT Infrastructure and Global Service Desk
Geneva 1
2013 - 2014
• Budget: 13’000K CHF
• People: 45 persons
• Teams: Service Desk, Site Support, Infrastructure teams
• Brought Project documentation and transparency approach, Technology roadmaps defined, Infrastructure Capacity Management implemented.
• Implemented Patch management.
• Brought team spirit within the department.
Acted as Critical Incident Manager and Problem manager.
-
Union Bancaire Privée
- Head of Delivery Management
Geneva 1
2011 - 2013
• Budget: 2’500K CHF
• People: 40 persons
• Teams: App. Support, Service Desk, IT Ops, Site Support, Core Banking 3rd level & Dev
• Creation of department dedicated to 1st and 2nd level of support.
• Implemented processes for new Incident management process and Problem management. Dedicated report and senior mgt information implemented.
• Implemented significant organizational changes: Service Desk RFP, recruited new managers and defined Teams’ roadmaps.
Targets: Business oriented service, increased quality, process standardization and control.
-
Union Bancaire Privée
- Head of IM Support
Geneva 1
2009 - 2011
• Budget: 2’000K CHF
• People: 26 persons
• Teams: App Support, Service Desk, IT Ops
• Acted as Incident and Problem Manager. Dedicated reporting created.
• Service Desk activities improved and dedicated controls implemented.
• “Manager on Duty” organization defined and implemented,
• Problem manager role defined and implemented.
-
Union Bancaire Privée
- Application Support and IT Operations team leader
Geneva 1
2008 - 2009
• Budget: 1’500K CHF
• People: 16 persons
• Teams: App Support, IT Ops
• Creation of Application Support team.
• Defined support roadmap and IT Change relationship implemented.
• IT Operations scope of responsibility reviewed and implemented.
• Incident Management reviewed and implemented.
-
Deutsche Bank Switzerland SA
- Head of IT Business Support
Paris
2007 - 2008
• People: 18 persons
• Teams: Implementation Mgt/ App Support / Data Mgt / Test
• Application Support: 9 persons – Implementation and follow up of internal processes. Implementation of controls, automation and tasks secured. Audit items follow-up.
• Implementation Management + test coordination: 5 persons – Implementation of controls in change management process, quality improvement tools, created Test Coordinator role.
• Data Management: 4 persons – Creation of an internal development and 3rd level support team.
Acted as Change and Problem Manager.
-
Deutsche Bank Switzerland SA
- Implementation Management team leader
Paris
2005 - 2007
• People: 3 persons
• Team: Implementation Mgt
• Implementation Management tools creation (optimization, booking).
• Change Advisory Board coordinator.
Acted as deputy of Head of IT Business Support – 14 persons.
-
Deutsche Bank Switzerland SA
- Release and project Manager
Paris
2002 - 2005
• 3 annual major releases on the core system application for 3 locations (2 in Switzerland, 1 in Austria)
• In charge of Test coordination (60 testers), steering committees, coordination between IBM and the business
• Critical incident and Change Management coordinator.
Acted as Technical Information Security Officer (TISO).
-
Deutsche Bank Switzerland SA
- IT Manager for Banque Worms SA (Deutsche Bank branch)
Paris
2002 - 2002
• Support and maintenance of Globus banking system.
• Responsible for applications and in charge of IT relationship with the bank.
• Project Leader for Banque Worms decommissioning (IT and Business).
-
THALES IS (SUISSE) S.A.
- IT Manager
2000 - 2002
• People: 3 persons
• Infrastructure Support/Maintenance – Windows NT 4.0 and 2000 / FW Checkpoint.
• Application support – Globus, Stelink, Stematch, GED.
• In charge of coordination between Thales IS / Banque Worms / Temenos.
• Project leader of migration of Banque Worms in Deutsche Bank Switzerland.
-
Centre Hospitalier le Vinatier
- Windows and Network team leader
PARIS
1998 - 2000
• Budget: 1’000K FRF
• People: 4 persons
• Teams: End User Computing, Network
• Important rollout of PC’s, +40% (1200 PC) - server architecture improved.
• Implemented email infrastructure with MS Exchange 5.
• Executed a User training program (for up to 800 persons) for Microsoft products.
• Y2K project leader for Microsoft infrastructure, network and telecoms.
-
APITECH SA
- System admin, developer and trainer
1996 - 1998
• Microsoft System specialist on Microsoft server products: Win NT 3.51/4.0, Exchange, SNA et SMS
• System admin Trainer for Microsoft certification preparation
• Security components developer for CERIUS (Banque Populaire) – Visual C++ (MFC)
