DAKAR
I Hold a Master Specialized in Commercial Engineering, 6 year-experience in Online Customer Relationship Management. 3-year-experience in the statistics department of Orange Senegal where I was in charge of the performance of monitoring external and internal receptions of online customers of the Agency (production and dashboard display, analysis of the results related to Marketing operations, realization of scoring of customer behavior ...). A ll this allowed me to acquire a real know-how in this area. I join Way 2 Cal as a Report Analyst in 2011.
