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Practicus Ltd
- Thomas Cook EUC Transformation Architect (contract)
2014 - 2015
Provided End User Computing architecture direction and governance for Thomas Cook as part of Thomas Cook’s business and digital transformation programme.
Key achievements:
• Transformation of the End User Computing service provision into a flexible, agile and pervasive service as part of a major enterprise IT transformation programme
• Migration from a single outsourced supplier to a smart sourcing, best-of-breed/tower model
• RFP, selection, contract negotiation and transition to a new End User Computing services supplier
• Working with the IT leadership team to revise the IT strategy and adopt cloud technologies
• Working with the IT procurement team to conduct value for money analysis, create business cases and select suppliers to eliminate or avoid costs totalling more than £10m per annum
• Led the requirements, architecture definition & design phases for the EUC transformation programme (cloud transformation, cloud migration to SoftLayer, migration to Office365, core EUC infrastructure services and security, single sign-on, desktop virtualisation, BYOD & mobility management)
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Ausculta Ltd
- Director
chippenham
2014 - maintenant
I started Ausculta Ltd to offer contract enterprise architecture, solution architecture, IT consulting services and limited local IT services. Deliberately business-focussed, we use our experience of solution and enterprise architecture to turn complex problems into simple solutions.
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Dell Corporation
- Global Solution Architect & Principal Consultant
2013 - 2014
Global Technical Design Authority (account CTO) for a worldwide financial managed services client.
Team lead for the architects in Dell's Infrastructure Consulting UK End User Computing practice.
Key achievements:
Architecture and technical leadership to successfully stabilise, turn around and improve the service delivery of this $100m+ / year account
Pre-sales leadership, architecture and governance services to improve the P&L position
I worked with the client and Dell's executives to define and drive the strategic End User Services vision within the context of the enterprise's vision and the existing enterprise architecture principles
Established design standards and architecture principles
Point of escalation and resolution for solution architects and work stream leads
Drove adherence to standards and provided design assurance thus reducing and mitigating risks
Setup and facilitated an Innovation Forum aligning the End User Services strategy with business needs and fostering joint technological innovation driven by business model innovation
Resource recruiting and management ,
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Dell Corporation
- Global Solution Architect & Principal Consultant
2012 - 2013
Dell Corporation (UK) - Global Solution Architect (Principal Consultant)
Lead architect and Technical Design Authority (TDA) for a large financial services client engagement.
Team lead for the architects in Dell's Infrastructure Consulting UK End User Computing practice & key contributor to Dell's Windows 8 solution offering development and go to market initiatives.
Key achievements:
Architecture and technical leadership for the migration of applications from Windows XP to Windows 7, the stabilisation of desktop virtualisation platforms and the associated desktop rollout programme
Governance leadership and design assurance, ensuring adherence to agreed standards and best practices to improve performance and mitigate risks for both desktop and VDI migrations
Pre-sales and bid leadership, architecture and governance services to improve the P&L position: I successfully led several large strategic Windows 7 and Citrix XenApp migration RFP pursuits
Provided pre-sales and delivery architecture leadership to define and deliver the programmes' financial milestones and positive P&L contributions
Designed and implemented a workflow and management information reporting tool to provide performance visibility of Dell's services teams across the account
Point of escalation and resolution for solution architects and work stream leads
Resource recruitment and management ,
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Dell Corporation
- Global Solution Architect & Principal Consultant
2010 - 2012
Dell Corporation (EMEA) - Global Solution Architect (Principal Consultant)
Global Solution Architect, Dell Global Infrastructure Consulting Services End User Computing Practice.
EMEA Infrastructure Consulting architecture lead for desktop transformation, desktop virtualisation (XenApp, XenDeskop and VMware View) and enterprise mobility.
Key achievements:
Responsible for several of Dell's most complex engagements globally (pre-sales and delivery) across the range of Dell's End User Computing service offerings
Pre-sales, bid responses and engagements across EMEA for individual customers and large events such as analyst briefings, conferences, seminar presentations and industry events
Worked with analysts, press and partners across EMEA to communicate and articulate Dell's key desktop virtualisation messages and strategy (especially with regards to PaaS and Iaas)
Presented at vertical and leading industry events across EMEA including Citrix Synergy
Key contributor to the creation of new end user computing offerings such as BYOD, hosted desktops (Desktop as a Service, DaaS), on premise desktop virtualisation and Windows migration services
Mentored Dell's in-country solution architects and technical consultants throughout EMEA to enable them to sell, architect and deliver the new EUC service offerings
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Dell Corporation
- Senior Solution Architect
2007 - 2010
UK Microsoft practice from April 2007 until August 2008.
Created the UK End User Computing Practice in August 2008; EUC practice from 08/2008 until 10/2010.
Key achievements:
• Pre-sales, bid responses and delivery roles for UK-based organisations across industry segments
• Senior member of the UK Services team and created the UK End User Computing practice in 2008
• I was responsible for winning over $20 million of infrastructure consultancy business
• I focussed on simplifying and taking costs out of customers’ end-user computing
• I architected, sold and led innovative global Windows migration, application management, desktop virtualisation and optimised deployment engagements using combinations of onshore, near-shore and off-shore models
• Creation and governance of engagement P&L
• Recruiting and setting up delivery teams
• I contributed to Dell’s service propositions and created core re-usable intellectual property
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Siemens IT Solutions and Services
- Technical Design Architect BBC iPlayer
Saint-Denis
2006 - 2007
Technical Design Authority, Siemens Business Services IT & Media, Internet Operations
Lead architect for the BBC iPlayer distribution service.
Key achievements:
• Successfully led the technical and service elements of several managed infrastructure service proposals, including the BBC iPlayer distribution service (infrastructure and applications)
• Successfully led a team of 6 architects to design and implement the BBC iPlayer delivery service
• Led the requirements definition and created the architecture of the BBC iPlayer delivery service
• Led the provision of a new data centre, the competitive procurement process for storage, servers, software and networking equipment and the implementation of the BBC iPlayer delivery service
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Ioko Ltd
- Partner Manager
2005 - 2006
ioko (www.ioko.com) was a UK technology services company based in York and London. ioko provides managed services, software integration and application development services to top-tier clients.
Key achievements:
• Initiated, developed and managed ioko’s relationships with several key partners including Sun Microsystems and BEA
• Pre-sales, proposal creation and RFI/RFP/ITT responses for high value, high availability business critical managed infrastructure services
• Identifying and developing synergies for ioko to contribute positively to Sun and BEA’s ecosystems to deliver large customer wins thus building strategic and successful partnerships
• Product and new business development responsibilities
• Service Delivery Manager for BAA.com: architecture definition, implementation and successful transition to our operations team of BAA’s new online platform (www.baa.com)
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Attenda Ltd
- Principal Architect
2002 - 2005
Attenda provided of high value, high availability and business critical managed services.
Key achievements:
• Very successful pre-sales, proposal creation and RFI/RFP/ITT responses for high value, high availability business critical managed infrastructure services, PaaS and IaaS
• Leading, managing, developing, mentoring and supporting Attenda’s UK and German teams of Solution Architects
• Review, technical approval and sign-off of all client architectures (£50+m revenue)
• Engaging with Attenda’s larger prospective clients to architect appropriate managed services solutions (eCommerce, ERP and enterprise infrastructure solutions)
• Ensuring that security and technology risks were defined, understood and contained or mitigated
• Providing strategic “trusted advice” to clients on relevant technological developments
• Continuous improvement of Attenda’s architecture standards, processes and documentation
• Ensuring the continuous alignment of the business and technology architectures
• Actively participating in the development of new products and services
• Supporting Attenda’s drive to obtain and retain external accreditations: BS7799:2002 part 2, HP Signature Certified SP, Microsoft Gold and Suntone certifications
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Attenda Ltd
- Platform Architect
2001 - 2002
Attenda provided of high value, high availability and business critical managed services.
Key achievements:
• Strategy, evolution and governance of the architecture of Attenda’s service delivery platform
• Definition, maintenance and governance of Attenda’s enterprise architecture
• Technical review and sign-off of all client architectures (for UK and German clients)
• Development of a technical pre-sales engagement model, processes and documents
• Tracking of the strategies and products of Attenda’s key partners
• Enterprise and solution architecture consultancy for both internal and client projects
• Coaching and mentoring of Attenda’s 5 UK and 3 German Solution Architects
Our customers included: Avis Europe, The DX, NHS.uk, Reed Online, Hiscox, Vertu, Three, Inmarsat, World Rally Championship, Compass Group, EasyCar, BMW Williams F1, Microsoft UK, Adecco UK, Sun Microsystems UK.
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Infogain Ltd
- Technical Architect
2000 - 2001
Technical Architect in the Enterprise Application Integration practice.
Key achievements:
• Enterprise Architecture study for an association of UK advertisers
• Technical Architecture, development and implementation of Infogain’s Intranet
• Assisting in the creation and development of Infogain’s EAI practice
• TIBCO training
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Cap Gemini UK PLC
- Senior Consultant, Technology Consulting Group
1997 - 2000
2000 – 2000: Senior Consultant, EBusiness Unit Solution Architect
1999 – 2000: Senior Consultant, Insurance Technology Management Group
1997 – 1999: Senior Consultant, Technology Consulting Group
I architected, designed and delivered complex solutions for clients across a range of industry sectors. I .
Key achievements:
• Due diligence and technical assessment of a French Internet start-up for potential investors (business plan, enterprise architecture, application architecture and infrastructure)
• Technical Architect for an investment portal using Microsoft technologies (application and infrastructure architecture streams)
• Leadership and architecture of an ecommerce system selling insurance products using Microsoft technologies
• Leadership, architecture and project management of a system allowing for the online completion of funding applications for a government-funded research organisation
• Architecture and consulting assignments during the design, development and implementation of thetrainline.com (application and infrastructure architecture streams, mainly C++ and Javascript)
• Technical manager and solutions architect of a new, intranet-based, leading edge front end for thetrainline.com’s call centre
• Strategy and Internet related consulting assignments (internet banking, electronic business, electronic commerce, security) covering enterprise, application and infrastructure architectures
• Intranet prototypes and applications for the BBC (VBScript, JavaScript and Java)
• Technical architect for a distributed product database for one of the largest confectionery companies
• Design and development of services to provide transaction archiving for a settlement organisation
• Member of the Electronic Commerce Practice steering group
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Union Bank of Switzerland
- Technical Architect Architecture and design
1995 - 1996
Architecture and design of information systems and business processes.
Key achievements:
• Infrastructure and governance architecture streams for a new rationalised global settlement system
• Troubleshooting performance and capacity problems on the trading floors
• Provision of Internet access and technical architecture for the participation of UBS in IPMA-Net
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XSoft Northern Europe (Xerox Corporation)
- Solutions Consultant
1993 - 1995
Consultant, solution architecture and design, business process re-engineering, pre and post-sales consultancy throughout Northern Europe for InConcert (Xerox’s workflow product).
Key achievements:
• InConcert and business process re-engineering training and consultancy throughout the UK, the Netherlands and Scandinavia
• Infrastructure and application architectures consultancy for XSoft’s System Integrator partners
• Led XSoft’s involvement in the design and large scale performance / scalability testing of a new mortgage processing system for a major UK bank
• Developed several demonstration and prototype applications in C++
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Rank Xerox
- Technical Consultant
1990 - 1993
Solution architecture & design, application development, project management and strategy development as a member of the “pathfinder” team.
Key achievements:
• Application and infrastructure architecture and implementation for distributed logistics applications
• Developed a number of highly efficient, Windows and Sun-based, mainframe integration and database handling applications as well as low-level “infrastructure” routines (C and C++)
• Leadership of the infrastructure stream and application development for a new system providing service engineers with remote access over dialup and packet radio modems to the engineer scheduling systems. The system was successfully deployed in several European countries
• Leadership of the implementation of Rank Xerox’s Unix workstation strategy in Europe to replace Rank Xerox’s aging population of 6085 workstations and 8000 servers
• Consultancy to the US-based team responsible for deploying Unix workstations and applications
• Setup and administration the Unix network and systems in Rank Xerox’s headquarters before creating a dedicated Unix systems administration team
• Integration of disparate mail systems (Xerox XNS services, Unix mail (SMTP), Novell and Banyan mail services interconnected using X.400)
• Hardware and software alpha and beta testing for Sun Microsystems
