Julie BOUCHON

En résumé

Entreprises

• Fluidigm - Logistics Coordinator

  2017 - maintenant - Coordination of all instruments orders shipments and deliveries in EMEA in cooperation with other American, Canadian and Singaporean logistics teams and external freight forwarders
  - Management of demo instruments movements in EMEA and related shipping documentation
  - Organisation of temporary exportations to distributors countries
  - Implementation of a logistics scheme for direct shipments to United Arab Emirates, Qatar, and Saudi Arabia
  - Investigation/Resolution of delivery and customs issues and delays
  - Organisation and monitoring of product returns from customers’ sites to the US warehouse
  - Management of communications with customers and colleagues on backordered products / partial shipments, and related replenishments (ETA)
  - Monitoring of consumables orders shipments and communication of tracking details to customers
  - Preparation of weekly reports for upper management (including status of backordered items, instruments orders, high amount consumables orders, and demo instrument units)
  - Maintaining accurate records of all transportation and goods (updating internal tracking files and systems in a timely manner)
  - Being the liaison between sales, operations teams and customers
  - Handling the communication of shipping and storage conditions, and stock availability
  - Writing and keeping Standard Operating Procedures (SOPs) up-to-date
  - Order processing and Administrative support

• Fluidigm - Sales Admin and Logistics Assistant

  Saint-Fons 2014 - 2017 - Order processing and customer support
  - Tender management in cooperation with lawyers
  - Creation of quotes and handling of price requests
  - Writing and keeping Standard Operating Procedures (SOPs) up-to-date
  - Testing of new projects and system functionalities
  - Organisation of Management meetings
  - Marketing and Application teams support
  - Office and switchboard management
  - Sending reminders for unpaid invoices (Quote-to-Cash) and handling of accounting requests
  - Coordination of all instruments orders shipments and deliveries in EMEA in cooperation with other American, Canadian and Singaporean logistics teams and external freight forwarders
  - Investigation/Resolution of delivery and customs issues and delays
  - Organisation and monitoring of product returns from customers’ sites to the US warehouse
  - Management of communications with customers and colleagues on backordered products / partial shipments, and related replenishments (ETA)
  - Monitoring of consumables orders shipments and communication of tracking details to customers
  - Being the liaison between sales, operations teams and customers
  - Training of new members of the team

• Groupe Heppner - Export Agent

  2013 - 2013 - Order monitoring (collection, shipment, delivery)
  - Preparation of shipping documents (CMR)
  - Respect of the price and delivery conditions
  - Management of pending/lost/damaged goods
  - Management of Dangerous Goods shipments (ADR)
  - Preparation of daily forecasts and communication to cargo handlers
  - Organisation of special transports and negotiation of prices with freight forwarders and express
  couriers
  - Optimisation of loading of trucks
  - Handling of credit note requests
  - Handling of litigations
  - Communication with customers
  - Training of the new intern

• Shorex Ltd. - Sales and Marketing Assistant

  2010 - 2010 - Logistics coordination
  - Management of invitations to events
  - Customer service
  - Customer and attendee prospection
  - Organisation of round table discussions and research of speakers

• Studio des Plantes - Sales and Customer Service Assistant

  2009 - 2009 - Assistance during meetings with customers
  - Commercial prospection
  - Order monitoring and customer service
  - Being the liaison between customers and the design team

Formations

• Dublin Business School

  Dublin 2011 - 2012 Bachelor's degree (Double Diploma)
  
  Business Management - Distinction: Upper Honours

• UNIVERSITY OF WESTMINSTER (London, Uk)

  London, Uk 2009 - 2010 Student Exchange Program (one semester)
  
  Business Management

• ECOLE SUPERIEURE DE COMMERCE EXTERIEUR

  La Defense 2008 - 2013 Master's Degree
  
  Supply Chain Management and International Business

• Université Denis Diderot (Paris VII) / University Paris VII

  Paris 2007 - 2008 First year in Applied Foreign Languages
  
  English and Spanish – Specialisation: Law

• Lycée Jean Baptiste Corot

  Savigny Sur Orge 2006 - 2007 Higher School Diploma
  
  Science (physics and chemistry)

Réseau

• Léa VILLORY

• Rohan BASU