Laurence QUITMAN

En résumé

Entreprises

• Clauderer - Account Manager Trichologist

  2013 - 2016 Key Objectives
  Establish trust and good relationships with customers
  Achieve sales targets set by the company and Sales Manager
  Responsible for being the face of the company and making sure customers enjoy the Clauderer experience
  Provide detailed hair consultations in a timely manner and ensure to meet clients’ needs
  Compile and maintain a customer database
  
  Key Tasks: for each customer, diagnose key issues, deliver expert advices and bring appropriate solutions. Manage each customer’ s expectation through regular progress assessments and ensure adequate follow-up to see to their satisfaction.

• Les Secrets de Loly - Marketing Assistant

  2012 - 2012 Work Placement
  
  Key Objectives
  Optimise landing pages, websites and page content
  Build and nurture relationships with Press and PR agencies
  Develop and activate successful social media for Les Secrets de Loly 'LSL' with Facebook
  
  Key Tasks
  Manage relationships with agencies to ensure LSL is getting the best value from its partners services
  Create, manage and edit content in a web-based environment
  Build dynamic networks and relationships
  Connect and establish key influential partnerships
  Manufacture press release samples (GlossyBox)
  Organise model casting for brand advertising and first anniversary of the store

• CHANEL PARFUMS BEAUTE - Research and development Engineer

  Neuilly-sur-Seine 2010 - 2010 Work Placement
  
  Key Objectives
  Develop a quality assurance process to ensure the stability of a coloured lip gloss
  Source new equipment in order to face new challenges
  Create different tons of compact eyeshadows to reproduce the exact color effect of baked eyeshadows
  
  Key Tasks
  Understand quality and productivity challenges
  Investigate independently the cause of the color instability
  Study the pigments and potential causes of the formulation instability
  Compile documentation
  Test different plausible theories
  Contact suppliers to get samples to test
  Advise on which plant and machinery will be the most efficient
  Set up and conduct chemical experiments, tests, and analyses using techniques such as photo colorimeter
  Assess color with the help of a light cabinet
  Responsible for executing test, documenting results and defects

• Alban Muller International - Assistant Development Chemist in cosmetics lab

  Clichy 2009 - 2009 Key Objectives
  Formulating a range of natural skincare creams
  Screening of emulsifiers
  
  Key Tasks
  Assist chemists in day to day activities
  Follow protocol and safety rules during experiments
  Clean tables and collect supplies for experiments
  Set up and conduct chemical experiments, tests, and analyses with the help of physical and chemical separation techniques
  Recording test results as required
  
  Personal Skills
  Thorough with the basic lab testing methods, procedures and techniques
  Ability to follow written and oral instructions for executing tasks
  Proven ability to manage multiple tasks
  Experienced in conducting physicochemical characteristic tests on different types of materials and liquids

Formations

• Institut D'Administration Des Entreprises

  Paris 2011 - 2012 Master
  
  French equivalent to a master in ‘General Management’s’ degree

• Institut Textile Et Chimique De Lyon ITECH

  Lyon 2007 - 2010 Chimie de formulation cosmétiques
  
  French Engineering School specialised in polymers Technology and Chemistry : cosmetic formulation, leather, textile and plastic matter. Major: cosmetic formulation

• Lycée Bellevue

  Fort De France 2004 - 2007

Réseau

• Aurore AMIABLE

• Caroline MAKERRI

• Corinne THIEL

• Gary BIRMINGHAM

• Nathalie PINTON

• Olivia ESSENGUE

• Pauline DUBUISSON

• Valerie DUVIVIER

• Valérie VALQUIN