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Foot Locker George Street ( NSW )
- Store Manager
2009 - 2010
• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
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Foot Locker Horsnby ( NSW )
- Store Manager
2009 - 2009
• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
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Foot Locker Chatswood ( NSW )
- Manager In Waiting
2008 - 2009
• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
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Foot Locker Sydney Pitt Street ( NSW )
- Manager In Training
2008 - 2008
• Improving English language
• Inspire, and motivate your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Maintaining personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
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Foot Locker Avignon ( 84 )
- Store Manager
2006 - 2008
• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
•Ensures visual directives and standards are maintained
•Passion for teaching associates product knowledge and how to apply their learnings to the customer experience
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Foot Locker Marseille St Ferreol ( 13 )
- Assistant Manager
2005 - 2006
• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
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Foot Locker Nîmes ( 30 )
- Assistant Manager
2003 - 2005
• Delivering sales, outstanding customer experience, and operational expectations
• Providing an engaging, convenient and accurate check out for the customer
• Resolving customers concerns in a courteous and helpful manner
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Manages customers payments
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment
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Foot Locker Nîmes ( 30 )
- Sales Associate
2003 - 2003
• Delivering sales, outstanding customer experience, and operational expectations
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
•Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
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Moviesport Aubagne ( 13 ) Go Sport Group
- Sales Associate
2002 - 2003
Delivering sales, outstanding customer experience, and operational expectations
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Moviesport Villebon- sur-Yvette ( 91 ) Go Sport Group
- Sales Associate
2000 - 2002
Delivering sales, outstanding customer experience, and operational expectations
