Morgane PICOT

En résumé

Entreprises

• Expedia - Team Leader DACH team

  PARIS 2015 - maintenant Lead a team of 18 people covering the DACH region (Germany, Austria and Switzerland)
  Monitor daily workload: set priorities, dispatch resources, escalate urgent cases
  Ensure quantitative and qualitative performance targets are achieved by my team:
  - Run daily performance reports (individual and team based)
  - Monitor quality : perform monthly audits and identify areas of amelioration
  Ensure continuous improvement by providing one to one coaching sessions, training on new tools, new processes
  
  May 2015: participated to the launching of the new office in Philippines (3 weeks coaching the teams on site)
  

• Expedia - Lodging Partner Associate

  PARIS 2014 - 2014 Hotel Partner Support
  Property Assistant Coordinator team

• HUB. Group - Business Developer

  2013 - 2014 International communication group : brand design consultancy agency and audiovisual content lab
  HUB. ID builds and develops growth strategies over the long term for international clients: product and packaging design, press and TV advertising campaigns, digital strategy, magazine conception and brand identity.
  

• Unilever - Assistant Product Manager Fruit d'Or pro-activ

  Rueil-Malmaison 2011 - 2012 Operational monitoring of the brand:
  - Created sales tools: sales pitch books, shop incentives
  - Performed monthly analysis of key market indicators and competitors (Nielsen), web report (Google Analytics)
  Contributed to the development of the media plan:
  - Supervised press insertions, website activation and CRM program and organized specific events dedicated to the mass market and healthcare professionals
  

• Strand Palace Hotel Londres - Front office

  2009 - 2010

• Apple Barcelone - Sales

  2008 - 2008 . Gestion du service après-vente et de la relation client
  . Télévente de produits Apple
  

• Hilton Park Lane 5* Londres - Sales

  2007 - 2007

• Sofitel Méditerranée 4* Cannes - Front Office

  2006 - 2006

Formations

• Rouen Business School (ESC Rouen)

  Mont Saint Aignan 2010 - 2013 Master Grande Ecole
  
  Majeure Entrepreneuriat
  Cours de Marketing suivis:
  Stratégie Marketing/ Etudes Marketing/ Business Planning/ Marketing tendance/ Marketing et développement durable/ Marketing des 0-25 ans/ Marketing culturel/ Marketing du sport

• Institut Vatel

  Paris 2005 - 2008 Hôtellerie internationale

Réseau

• Agence PSCHHH

• Anaïs VILLELONGUE

• Camille DE KERROS

• Jérémie ARNAUD

• Marie HUON - PICOT

• Matthieu FRAUD

• Olivier BENSOUSSAN

• Pauline GOGUE

• Pierre-Yves LE GAL

• Romain DE BONA