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Mourad LAFJER

Paris

En résumé

A strong 5 years technical,practical & diverse experience background in Telecommunication & Networking field. As a field IP services engineer, I’ve built a tremendous assets around the delivery of a large portfolio of ISP services such as VPLS, Internet, IPVPN and VoIP.

Exposition to a wide range of technologies & constructors as Cisco, Patton, Zyxel & OneAccess… , gave me the ability to implement, manage & troubleshoot simple/complex networks architectures to meet business objectives.

Possessing a good team spirit, deadline orientated & having the ability to organize & present complex solutions clearly & accurately.

Fascinated by new technologies, especially the leader of networking solutions CISCO, I am willing to work an opportunity that will allow me to earn other skills, pass other certifications & meet new challenges in a pleasant, healthy, trustworthy environment & to strive for a mutually enriching, fruitful & lasting relationship with the organization.

Personal Skills:

Strong multi-tasking & problem resolution abilities;
Ability to read and interpret network anomalies and debugs;
Ability to effectively and efficiently instruct and guide customers on-site, and via telephone;
Ability to manage own time effectively;
Quick learner and self instructed with desire to learn new tools and techniques;
Strong verbal and written communication, with the ability to interface with a diverse set of clients;
Moderate coaching and mentoring skills;
Presenting to a large group / audience at shows and other event.

Professional skills:

Implementing & troubleshooting L2/L3 Enterprise network solutions such as Routing, Switching, VoIP & Internet services;
Implementing & troubleshooting ToIP solution such as Voice Gateways, Cisco CUCME, Cisco CUE, OneAccess;
Site survey & gathering functional informations to meet costumers’ business need;
Providing reports & various documentations to back office teams;
Delivering support to field technicians .


Mes compétences :
IT services
CCNA Voice
Cisco Certified Network Associate
Cisco Switches
Cisco IOS
Routeur Cisco
Autodidacte
Cisco Certified Networking Professional
CCNP Switch

Entreprises

  • Meditel -  IP services specialist

    Paris 2012 - maintenant • Implementing ISP entreprise value added solutions including: Internet, VPLS, VPN MPLS, VoIP
    & ToIP.
    • Implementing MAN/WAN routing solutions.
    • Monitoring network health & equipements with Solarwinds using SNMP v2/3.
    • Insuring support to costumers in high risk ISP migrations.
    • Working side by side with the back office team to detect and troubleshoot hardware anomalies
    and architectures problems.
    • Providing support to field technicians.
    • Teaming with project managers to help costumers express functional and business needs.
    • Insuring the hand over to post-sale costumer service team.
  • SouthComp Distribution Maroc - SCDM - Presales Engineer

    2012 - 2012 • Explore & analyze new customers needs and propose solutions to respond to their requests.
    • Prepare presentations & promotions for Cisco / Linksys new products.
    • Adevise SMB costumers about cheap Cisco / Linksys products to meet their business needs.
    • Develop technical architectures and implementation models.
    • Follows and shares market technological needs and evolution with Product Line Managers.
    • Establish forecasts for hardware provisionning.
    • Develop technical answers and drive proof of concept presentation.
  • ARES IT Services Maroc - Network Engineer

    Montreuil 2010 - 2012 • Implementing switching and routing solutions based on Cisco products
    • Implementing Cisco ACS & Watchguard
    • Implementing Cisco wireless solutions (WLC/LW AP/ WAP)
    • Implementing Cisco CME v7 with CUE & C6921/C6941
    • Auditing network architectures & security issues
    • Providing reporting and functional documents to costumers and back office team
    • Providing moderate coaching / training to costumers after solutions implementation

Formations

  • Ecole Des Hautes Etudes En Ingénierie Des Systèmes D’Information (HEISI) (Casablanca)

    Casablanca 2005 - 2010 Computer Systems Networking and Telecommunications

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