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Europcar
- Software and Digital Services Director
Montigny-le-Bretonneux
2015 - maintenant
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Allianz Managed Operations and Services
- Head of IT Delivery for AWP
Puteaux
2015 - 2015
- CIO for centrally provided IT services for AWP (Assistance, Healthcare and Automotive business) in the Services Company of Allianz (AMOS).
- Define and implement overall governance model of the B2B2C Delivery department, a new structure created at AMOS inheriting teams from AWP legacy IT organizations.
- Set up of the 24/7 service model and delivery processes.
- Support integration of teams inside AMOS organization.
- Establish governance on enterprise architecture for local and central services.
- Ensure proper delivery by coordinating onsite and offshore development platforms (Poland, India, Thailand).
- Define and manage the global decommissioning program of legacy software, accordingly to the rollout program of central solutions.
Main services
- Global assistance, travel and medical backoffice platforms.
- eCommerce platforms (quotation engines, SOA, white label portals).
- Global integration layer (WebMethods).
- Mobile and Connected objects solutions (Car, Home, Live).
- Business Intelligence.
- Infrastructure (global data centres, network, virtual desktops, telephony).
- SAP for finance.
- B2C and B2E content management software (Tridion, Sharepoint).
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Allianz Global Assistance France (Mondial Assistance)
- Deputy CIO
2014 - 2014
- Reorganize the IT department in a service oriented matrix structure.
- Implement a tool to support the whole delivery process (project management, time tracking, visual management, capacity planning, …)
- Set up of an activity based financial steering.
- Support business departments in the digitalization strategy on automotive, health and connected home.
- Prepare and support the IT department and its associates for their outsourcing to Allianz Managed Operations and Services.
Main projects
- Definition of B2B portal strategy and implementation of the core components and first layers.
- Integration layer between mobile apps and legacy assistance tool to support assistance services.
- Interface with connected cars for Allianz and PSA.
- Migration of telephony to TOIP (3 back office locations and 3 call centres, 2200 stations).
- Migration of physical servers to virtualized environment in a Nutanix infrastructure.
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BMW Group France
- Chief Information Officer
Munich
2010 - 2013
Reorganization of IT department in an agile structure allowing its strategic development at two levels:
* Local (France):
* Support subsidiary in its growth by fit-to-market solutions.
* Setup of a retail IT dedicated team to support dealerships network (standard definition, global solutions, sourcing strategy on IT).
* Setup of a strategy to harmonize IT systems of dealerships with the recommendation of a unique DMS tool (automotive ERP) for the French market - 30 M EUR program, rollout in progress.
* Centralization of infrastructure and consolidation of IT systems.
* International:
* Creation and management of an internal « start-up » dedicated to support BMW Group marketing, sales and after sales digitalization by designing and developing mobile applications (smartphone et tablet).
* Deployment of some retail group solutions to 40 markets.
* Delivery of development services for smaller European subsidiaries.
Main projects
* Digitalization of point of sales with iPad apps interfaced with real time 3D rendering of configured cars on HD TV displays - worldwide rollout.
* Digitalization of workshop after sales activities with iPad application interfaced with DMS - worldwide rollout.
* Universal iPad solution integrated with CRM systems and social networks to promote BMW, MINI and BMW Motorrad brands and support sales activities during fairs, tours and exhibits - worldwide rollout.
* Various customer focused apps on iOS, Android, Windows 8.
* Extranet communication tool between BMW and dealer network - Group solution, worldwide rollout.
* Predictive sales tool for corporate sales. ;
* Rebuild of the complete Used Car Management system landscape (dealer back office, headquarter back office, internet and mobile front office).
* Finance systems migration to SAP (accounting, treasury, invoicing)
* Migration of reporting platform from Cognos to SAP Business Objects.
* Automation of company reporting (decrease of manual work by 600 days/year).
* Rebuild of IT systems for CRM, sales and invoicing to support the direct sales model of the electric vehicles brand, BMW i.
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BMW GROUP France
- Head of IT design
2008 - 2009
- Split of design and build activities with a business consulting team to strengthen relationship with business departments and bring more flexibility to the project delivery process.
- Setup of a sourcing strategy with creation of services centres with limited number of suppliers and fixed-fees project approach - cost savings up to 17%, productivity improvement up to 20% and decrease of the number of suppliers from 12 to 2.
Main projects
* Migration of legacy parts logistics system to SAP.
* Multi-channel loyalty platform (web, mobile, tablet) for BMW, MINI and BMW Motorrad customers and integration with social networks.
* Setup of a sales reporting platform.
* Support of Paris International Motorshows.
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Groupe Onepoint
- Group Delivery Manager
Paris
2004 - 2008
* Setup and steering of projects delivery structure, teams and offers for the company customers.
* Setup and steering of the Chinese subsidiary in Shanghai.
* Recruitment of associates (in Canada, France and China).
* Steering of sales processes for fixed-fees projects offers (New development, Maintenance, ...).
* Overall steering of projects delivery.
CARREFOUR Proof of concept for dematerialization of suppliers contracts with electronic signature
ED Development of systems for warehouse management, purchase management and fruits & vegetables supply chain
DECATHLON Production Databases administration (China)
SFR Tool for interactive audio services management
CNRS Tool for research budget management
DEXIA AM Maintenance of Microsoft Sharepoint platforms (intranet, extranet, internet)
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CGI
- Project manager
Casablanca
2000 - 2004
* In charge of RFP from customers in retail, services and transportation area - quotation, planning, solutions design.
* Project management (planning, steering, team management).
* Software design.
* Software development (Java EE, Microsoft ASP, PHP - Oracle, SQL Server).
CARREFOUR Development of supplier extranet platform, Proof of Concept for a Product Information Management solution (PIM)
PPR Purchase management intranet
CNCC Portal for dematerialization and electronic signature of accounting audits of French companies
ELIS CMS intranet, customers extranet tool for online ordering
PERNOD RICARD Competitive intelligence intranet
MANPOWER CMS intranet, archiving of payroll documents
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Renault
- Ingénieur stagiaire
Boulogne-Billancourt
1999 - 2000
