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Olivier GARDARIN

Issy-les-Moulineaux

En résumé

• Extensive experience building and launching Web, Mobile and Smart Metering Services
• Proven ability to cover the full cycle from collaborative innovation to service delivery
• End to end system approach with a strong focus on customer value
• Solid IT knowledge essential to operate with R&D teams
• Telecom, Internet, and Energy sectors
• MBA from a top Business School with a Computer Science background

Mes compétences :
ALTRAN
Architecture
BtoB
BtoBtoC
Business
E-commerce
Ecommerce
Informatique
Innovation
Innovation management
International
Internet
M-Commerce
Management
MBA
Mcommerce
Microsoft Project
Microsoft Project Management
Microsoft Technologies
Mobile
Mobile Application
Networks
Nouvelles technologies
Smart
Smart Grid
Smart Metering
Social Networks
Stratégie
Teams
Telecom
Télécommunication
Web

Entreprises

  • ITRON - Solution Marketing Manager

    Issy-les-Moulineaux 2013 - maintenant Itron is an industry leader in Smart Metering and Smart Grid (Nasdaq quoted, 9000 employees)

    In charge of designing end to end solutions, transforming them into projects, and supporting sales and delivery teams

    • Defined Itron Smart Grid Solution with CISCO Internet Of Things division providing Load Management functionalities and Home Area Device Interactions with unique network monitoring capabilities
    • Drove Research & Development teams and guide delivery teams in requirements, operations and customer adaptations on a GPRS based 100 000 smart meters roll-out
    • Launched ITRON PLC based Smart Grid Solution in Europe, demonstrated to 18 Itron customers at European Utility Week 2014
    • Support Pre-Sales teams throughout EMEA in the conduct of customer meetings, leading to the Launch of three Smart Metering Pilots
  • Bouygues Telecom - Internet & Mobile Service Manager

    Meudon 2010 - 2013 BOUYGUES TELECOM is the third largest fixed and mobile operator in France (10000 employees).

    In charge of delivering new service opportunities with marketing teams and suppliers, transforming them into projects, and making them alive for customers

    • Investigated new Business Model opportunities leading to the identification of new markets and associated value propositions on Cloud Computing, Open APIs, and Geolocation
    • Drove marketing and technical teams to design Bouygues Telecom Fixed Mobile Convergence Roadmaps
    • Launched innovative on-line services on Web Portals, Mobile Applications, and Facebook Applications, reduced nominal realization delay by 40 %
    • Managed the Open API multi-operator pilot recruiting E-Commerce partner VentePrivée.com, increasing by 10 % customer enrollment
  • Bouygues Telecom - Product Manager Web Portal

    Meudon 2008 - 2010 • Managed the BtoB Web Portal, established RoadMap and directed projects with the coordination of functional teams (Marketing, Process, Information System, Customer Service)
    • Conducted the Self Care transformation plan (Architecture, Business Process, Requirements), deployed new features reducing customer service cost
    • Piloted a task force to boost the Internet Portal audience (resulted in a 20% increase of customer visits and an increase of the length of visits)
    • Managed a Quality of Service action plan on performance and reliability leading to a 99,5 % treatment success and 40% improvement in performance, KPI definition and monitoring
  • Bouygues Telecom - IT Innovation Manager

    Meudon 2003 - 2007 • Investigated, launched and managed innovative projects with distribution, marketing, billing, internet, and Business Intelligence teams delivering innovation into back office, front office, and customer experiences
    • Advised CIO office shaping company’s IT Strategy with Research groups Forrester and Gartner
    • Coordinated an innovation network of 70 employees and trained 120 employees on new IT governance (SOA, BPM, XML). Speaker at conferences (Technoforum, Paris 2004 and 2005, Integration Forum, Madrid 2005) contributing to the advanced image of Bouygues Telecom towards urbanization and integration technologies
    • Established partnerships with research labs and Software vendors. Won the Bouygues Telecom Enterprise Innovation price in 2006
    • Led an IT Marketing & Communication team in order to increase the perceived value of the IT division towards business users
  • Altran Technologies UK - Senior Consultant

    1999 - 2001 • Proposed and managed the realisation of an application for a mobile phone manufacturer, including the coordination of a cross-functional team, reducing the risk of defective phones by 20 %.
    • Guided 30 analysts of the third largest French mobile phone operator in the use of a UML (Unified Modeling Language) based method, improving the reliability of the company's information system.
    • Led three engineers to design the architecture and software of voice over IP products for a mobile phone manufacturer, by identifying product-country combination opportunities.
  • Sopra Group - Consultant

    Paris 1997 - 1999 • Managed a team of engineers to build a global Intranet site for the Human Resources department of
    Aventis currently utilized by 40 000 people from 33 countries.
    • Modelled and developed a client-server application to optimize the ratio of economy to business
    seats in Air France planes, resulting in a $4 million annual revenue increase.
    • Built internet site for E-commerce transactions within the hospital material industry

Formations

Réseau

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