Ramy SAYAH

En résumé

Entreprises

• Metropolitan Catering - General Manager

  2016 - maintenant

• Chalhoub Group LLC - Hospitality Division Manager - UAE Area

  2014 - 2016 * In charge to develop their Hospitality brands in the market of UAE, Qatar, Oman & KSA ;

• Intercat Hospitality LLC - Business Development Manager - UAE Area

  2012 - 2014 * Responsible for ensuring growth and the expansion of the company by sourcing business opportunities and gathering required information on potential clients and competitors.
  * Following-up with existing clients as well as developing business by winning new contracts to achieve annual financial objectives.
  * Establishing and maintaining excellent working relations with potential customers to attract them and penetrating existing markets.
  * Preparing and presenting proposals, quotations and conducting negotiations while forecasting Profit and Loss (P&L) as well as planning budget and expenses.
  * Closely coordinating with both the catering and other company's operational and management teams for enhancing business growth. ;

• Saudi Arabian Airline Catering - Business Development Manager - Eastern Province

  2011 - 2012 * Followed-up with existing clients and enhanced business growth by winning new contracts resulting in achieving annual financial objectives.
  * Attracted new customers and penetrating existing market by closely collaborating with customers.
  * Prepared proposals, quotations and conducted negotiations while forecasting P&L as well as planning budget and expenses.
  * Closely coordinated with both the catering and other company's operational and management teams for enhancing business growth. ;

• Shaqab Abela Catering - Operations Manager

  2007 - 2009 * Successfully operated, supervised and managed approximately 10-20 different units operated by clients such as 65000 man-days Shell, Chioyoda, Technip, Dodsal, CCIC and KBR, employing over 2500 multi-national employees generating a business turnover of $+35M/year in Ras Laffan industrial city.
  * Developed and maintained catering operations business plans while incorporating all the programme requirements.
  * Provided recommendations for developing food and meals product strategies while researching and developing new and emerging products.
  * Ensured achievement of all costs, quality and commitments as well as increased company's sale by meeting preset targets.
  * Coordinated all catering activities with all other functions of the organisation and suppliers for optimising utilisation of human resources, machines and equipment.
  * Reviewed operating reports while resolving operation's-related issues. ;

• Odsco Catering - Field Operation Manager

  2005 - 2007 * Effectively operated, supervised and managed approximately 10-15 different units operated by various clients such as 15000 man-days Runhill l, Petronas, Catamran, Dodsal, United Nations and UNICEFF, employing over 750 Multi-national employees generating a business turnover of $+6M/year, in Southern area of Sudan.
  * Planned, developed and implemented effective strategies for smooth operation of all units.
  * Supervised and monitored direct reporting staff while evaluating their performance.
  * Coordinated with other functional department managers to understand all the necessary aspects and needs of operational development.
  * Ensured that all functional department managers are fully aware of objectives, purpose and achievements of their respective department.
  * Collected all the month-end documents/reports from various sites and submitted them to the head office.
  * Significantly increased sales by achieving preset targets as well as developed and maintained profitable client relations. ;

• Saudi Catering and Contracting - Project Manager

  2005 - 2005 * Served as in-charge of camp and handled various departments including housekeeping, laundry, recreation and catering.
  * Prepared and presented monthly P&L statements while coordinating and maintaining monthly operation and management reports.
  * Implemented customer care philosophy within the unit by conducting customer surveys in all catering units and timely resolving any guest complaints.
  * Signed-off and followed-up on menus for posting and implementation.
  
  EARLY CAREER

• Baguette Sandwiches - Outlet Manager

  2003 - 2005

• Burger King - Assistant Manager

  Miami 1999 - 2003

Formations

• Institut Management Hotelier International IMHI

  Cergy Pontoise maintenant

• Essec (Cergy)

  Cergy 2009 - 2010 MBA in International Hospitality Management

• PIGIER University , Lebanon (Beirut)

  Beirut 1997 - 2000 BA in Hotel Management

Réseau

• Deborah ATTIA SAID

• Edouard COMBES

• Géraldine NAMUR

• Mariana SALLES

• Melissa SERFATY

• Morad AKNOUL

• Ouni MOKHTAR

• Pierre CHEVALLIER

• Sebastien JACQUES