Raphael LANGUEBIEN

En résumé

Entreprises

• Scala - Territory Manager South East APAC

  MARSEILLE 2012 - maintenant Scala is a digital signage software company founded in 1987 that specializes in producing a platform that becomes people’s customer experience engine.
  • Manage day to day business operations for South-East APAC region : Sales/Pre-sales, Business Development, Finance, Partner management, Training, Technical Support... Liaise with Product/Marketing/R&D/Service/Finance departments

• Orange Business Services - IT&L@bs Taiwan - Solution manager

  2010 - 2012 OBS IT&L@bs offers expertise, evaluation of critical applications and the supply of innovative technological solutions
  • Solution Manager in APAC
  - Digital Signage (Transportation, Retail, Corporate)
  - Real-time Fleet Tracking & Management System
  • Main roles
  - Set up the digital signage offer for IT&L@bs APAC
  - Identify and select partners and suppliers (RFI/RFQ)
  - Identify sales opportunities with account managers, partners and customers
  - Coordination with solution & business managers from international entities of the group
  - In charge of solution presentation, demo set up, technical proposal & compliance, quotation
  • Project examples: Bangkok MRT Purple line, Malaysia KL Monorail, SMRT, Singapore Sports hub…

• GlobeCast - Deployment Project Manager & Pre-sales Engineer

  Paris 2008 - 2010 GlobeCast provides a turn-key digital signage solution (software, hardware, installation, maintenance...)
  • Pre-sales, Project Management & Deployment of GlobeCast’s digital signage solution (Captive Audience)
  • Supervised RFP to select onsite subcontractors. In charge of the redaction of the scope statement.
  • Conducted adoption of aftersales metrics to improve customer satisfaction (+10% of problems resolved by phone) and lower cost (-20% onsite intervention after 1 month, up to -40% after 1 year)
  • Key facts: Around 15 networks/400 screens deployed
  • Clients : Orange, Havas, Française des jeux
  • Equipments knowledge: Professional display (LG, Panasonic, Samsung…), AV equipments (Minicom, Adder...)

• GlobeCast - Broadcast Project Coordinator

  Paris 2008 - 2008 GlobeCast, a subsidiary of France Telecom, is the leading global provider of content management and worldwide transmission services for professional broadcast delivery.
  • Technical design and implementation of professional broadcasting service architectures according to the pre-sales functional specification and in accordance with the technical constraints
  Project coordination with client, international subsidiaries, internal departments, suppliers, contractors
  • Main project: Improve the availability of 70 broadcasting services (double reception, redundancy, network mgmt…)
  • Others: Comparative technical (ETSI TR 101 290) / cost / place efficiency study on ASI/SDI switches
  • Clients : Orange TV ADSL, KDDI/NHK, Philip Morris International, Lagardère, BCC World, France 24 …
  • Equipments knowledge (switch, distribution, IPD/IRD): Snell&Wilcox, Miranda, Scientific Atlanta, Scopus, Evertz, Tandberg …

• National Chiao-Tung University - Research assistant

  2007 - 2007 - Link Life Time, Link Dynamics and Protocol Design Analysis in MANET environment
  - Simulation tools: Matlab, Ns2
  - Presented “Link Life Time Analysis in MANET under Manhattan Grid Mobility Model” at the "Mobile Computing 2007" - DaYeh University - Changhua - Best Paper Award

• Tech and Feel - Network Technician

  2004 - 2004 - Installed and maintained customers’ computing equipments (10 to 50 computers, routeur, firewall, wi-fi access ...)
  - Developed a breakdown prevention solution by sending SNMP and Syslog messages (Firewall/Router/Windows events) to an ASP-based website, classifying them by date/origin/severity

Formations

• National Chiao Tung University (Hsinchu)

  Hsinchu 2007 - 2007 Institute of Network Engineering
  
  • IMBA/EECS courses & Chinese language class for 1 semester
  • Created bilateral agreement between universities

• National Central University (Taoyuan)

  Taoyuan 2006 - 2006 Department of Communication Engineering
  
  Summer Program 2006 – National Science Council of Taiwan
  - A program awarded to 20 french students designed to provide the opportunity of first-hand research experience in Taiwan

• Université Toulouse 3 Paul Sabatier

  Toulouse 2005 - 2008

• Osaka University (Osaka)

  Osaka 2004 - 2005 OUSSEP : Social Sciences
  
  A diversified curriculum in physical, humanities and social sciences taught in English to gain a deeper understanding of Japanese society and culture and to broaden perspectives in an international context

• Université Grenoble 1 Joseph Fourier GTR

  Grenoble 2002 - 2004