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Vanessa DURAND

PONTOISE

En résumé

Avec 18 ans dans les métiers de Services, je viens de passer 2 ans 1/2 au Cambodge. Je reviens en France forte de nouvelles expériences, d'une vision du monde enrichie, et d'une bonne connaissance des pays d'Asie du Sud-Est

Mes compétences :
Anglais
Grande adaptabilité
Organisée
Relationnel
Restaurants
Microsoft Word
Microsoft Excel
Audit
interpersonal skills
Waste Management
Room Service
Haute Cuisine
Contract Management

Entreprises

  • JMT - Facility Manager

    2018 - maintenant
  • BOLAVY CO., LTD. - SPA Director

    2017 - 2018 BOLAVY CO., LTD. represents 3 entities: Arc En Sels, LPG Endermologie and KH Conseil.
    In Queenco Hotel & Casino, Sihanoukville, we provide the best skin treatments for firming and slimming, with French bio cosmetics.
    #fightfornaturalbeauty #LPGEndermologieCareCambodia
  • Art-déco Hotel - General Manager

    2016 - maintenant PAGES ROOMS & CAFÉ - Siem Reap, & Café of 9 rooms and 2 apartments

    * Supervise a team of 13 employees (HK, FO, Kitchen & Beauty Salon)
    * Plan, develop and implement organization policies and goals. Meeting the budget and financial goals of the business
    * Direct and coordinate promotion of products or services performed to develop new markets, increase share of market, and obtain competitive position in industry
    * Facilitate monthly meeting with Controller to evaluate job costing and project management productivity
    * Communicate clearly and directly with employees concerning performance expectations, productivity, and accountability. All aspects of human resource functions and employee reviews, conflicts resolution and documentation. Maintain a fully staffed facility by recruiting, interviewing, hiring and training staff...
  • Pages Rooms & Café - General Manager

    2016 - 2017
  • Kambodia Resident Card - Sales Manager

    2016 - 2016
  • Mandarin Oriental - Stagiaire commis de cuisine

    2015 - 2015
  • Relais de Courlande - Evaluation en milieu de travail en cuisine

    2014 - 2014 Appréhender le poste de chef de cuisine
  • RELAIS DE COURLANDE HOTEL - Trainee

    2014 - 2014 * Practised traditional French cooking techniques ;
    * Specialised in starters presentation and seafood preparation

    VANESSA DURAND # 2 / 2
  • Elior - Responsable de site bio-nettoyage

    Courbevoie 2013 - 2013 Management de 6 agents, vérification des chambres, gestion des stocks de produits de bio-nettoyage, relationnel client...
  • SPONTINI CLINICAL CENTER - Bio-Cleaning Manager

    2013 - 2013 Aesthetic medicine and plastic surgery

    Bio-Cleaning Manager

    * Managed the Bio-cleaning Team (6 employees) ;
    * Ensured good relationship with high-profile customers ;
    * Responsible for Stock Management: products, linen, material
    * Followed up on food orders for patients (gluten-free and vegetarian)
  • VESTALIA - Responsable Multiservices

    Lille 2010 - 2013 Management de 3 personnes dédiées aux salles de réunions, de formations et à la qualité de service auprès des résidents. Gestion des contrats et cahiers des charges Hygiène & Propreté/Espaces verts/Salles de réunion et formation.
  • VESTALIA - Responsable du service salles de réunion/formation

    Lille 2010 - 2013 Management de 2 personnes, gestion de salles de réunion (230 salles) et de salles de formation (10 salles), déclenchement d’interventions de la maintenance dans Coswin, mise à jour permanente de matériels audiovisuels, aide aux implantations (réaménagement de salles…)
  • VESTALIA (VEOLIA GROUP) FOR RENAULT - Hygiene & Cleanliness Manager

    2010 - 2013 Cleaning, Waste Management, Logistics and Transport Company. 1,500 employees.
    Reporting to the Site Manager. Overall budget Management of EUR 1M

    * Supervised a team of 3 employees ;
    * Implemented efficient and optimised cleaning audits ;
    * Managed training and organised meeting facilities ;
    * Activated maintenance operations supported by dedicated software
    * Managed logistic of complex cleaning operations such as marble, carpet and rubber floor coverings
    refurbishment, maintenance of parking lots marking, outside and inside green spaces, snow alerts on
    site and pest control activities
    * Dealt with subcontractors and handled interface with customers, Site Manager and the third-party
    cleaning company
    * Facilitated monthly meetings ;
    * Set up of estimates regarding site improvements and weekly audits related to building conditions
  • VESTALIA - Gestionnaire de salles de formation

    Lille 2009 - 2009 Gestion logistique de salles de formation (10), relationnel avec les formateurs et les apprenants, tenue du reporting annuel, préparation du cahier des charges, du kit et des supports pour chaque formation
  • VESTALIA - Logisticienne

    Lille 2008 - 2009
  • VESTALIA (VEOLIA GROUP) FOR RENAULT - Meeting & Training Centre Manager

    2008 - 2009 Cleaning, Waste Management, Logistics and Transport Company. 1,500 employees.
    * In charge of managing and setting up 10 training rooms and 230 meeting rooms ;
    * Set up and presented the yearly reporting
  • PASSAT - Bilingual Receptionist

    2006 - 2008 * In charge of customers and suppliers reception ;
    * Monitored mail and telephone, office supplies orders, etc.
  • Danone - Receptionist

    Paris 2002 - 2006 assignments as Receptionist, Secretary, Keyboard Operator
  • HILTON HOTEL - Receptionist

    2001 - 2002 * In charge of customers reception, check-in and check-out, information regarding sites of interest in
    Paris, and handled Foreign currencies exchange

Formations

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