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Christophe RICHARD

MAULE

En résumé

Manager dynamique habitué des organisations internationales et des ventes de solutions complexes, j'ai travaillé plus de 15 ans dans des rôles opérationnels et de management avec un objectif principal: améliorer la productivité des ventes.

> > Affilié WhiteBoardSelling : Confiance, Conviction et Cohérence sans PPT!
> > Partenaire Force Management : Message et Communication par la Valeur
> > Formations spécifiques et dédiées Avant-ventes

5 ans au sein d'une organisation mondiale de Sales Enablement. Planification, conception et animation des programmes de formation et coaching à l'international des commerciaux. Un fort accent a été porté sur la Communication et la Vente de la Valeur (Value Based Selling)

8 ans de management de consultants avant-ventes, attaché à la direction européenne. J'ai acquis une grande expérience dans les domaines de conseil à forte valeur ajoutée comprenant:
- Business Value Consulting : projections financières, études de ROI, alignement solutions / besoins métiersl clients, évaluation de la valeur et de la réalisation des bénéfices des solutions mises en place,
- Bonnes pratiques ITIL (certifié ITIL Service Manager & Expert ITIL V3)
- Lancement d'une stratégie d'entreprise en France : Business Service Management.
- Porte-parole local pour les médias.

4 ans dans les Services IT et le support à la vente.

Mes compétences :
Activation
Avant vente
BSM
Business
Business Service Management
Change Management
Coaching
Conduite du changement
Consulting
ISO20000
IT Transformation
ITIL
ITIL Service Manager
Management
Manager
Manager IT
Pre-sales
Presales
Sales
Sales Enablement
Service Management
service manager
SLA
SLM
Training
Value Selling
Vente
ventes

Entreprises

  • CRC10 - President & Founder

    2010 - maintenant CRC10 offers customized sales enablement consulting, coaching and training services designed to help vendor companies optimize their sales force efficiency and productivity. We deliver as well specific presales workshops dedicated to sales engineers in order to have a complete alignment of the sales team messaging and methodology.

    Services delivered:
    - On-boarding training programme development
    - Business Case Development
    - Operational Role Play design for experience-based training
    - Project Management Assistance
    - Pre Sales specific training
    - Financial Projections and ROI studies
    - Sales workshops & trainings
    - Value messaging

    The company is based in the Paris area, France, with a worldwide delivery ability.
  • BMC Software - Sales Enablement Manager, EMEA

    Courbevoie 2008 - maintenant Create & Deliver Enablement material for sales organisation in EMEA
    From solutions to sales strategy & best practices.
  • BMC Software - Business Value Consulting Coordinator, EMEA

    Courbevoie 2007 - 2008 Built a community of Business Value Consultants in Europe.
    Coaching & activity coordination cross EMEA.
    Part of world-wide Business Value Consulting team.
  • BMC Software - BSM Solution Consulting Manage

    Courbevoie 2006 - 2007 Managed a team of up to 11 people in France.
    Focused on delivering value propositions to our main strategic customers.
    Main contact for press interviews, CIO-level events.
  • BMC Software - Business Consultant Manager

    Courbevoie 2003 - 2006 Managed the business consulting team (2 senior people) in France
    Build Business Case assessments and value proposition
    Help sales to justify proposed solutions
    Deliver Internal and customer / partners information on corporate strategy (Business Service Management)
    Build global architectures / solutions
    Deliver seminars (up to 500p), CIO events and press interviews
    Deliver ITIL sensibilization seminars (ITSM BSM Airport Simuation )
  • BMC Software - Presales Manager

    Courbevoie 2000 - 2003 Build and Manage a team of 8 presales consultants specialized in Monitoring solutions (PATROL / BMC Performance Manager)
    Organize Proof of Concept, demonstrations, seminars.
  • BMC Software - Presales Consultant

    Courbevoie 1998 - 2000 Expertise on Monitoring solutions (PATROL...) and Performance Management solutions (EPA, Perform Predict) for Distributed systems & applications.
    MS Windows expertise.
    Security expertise.
  • Sema Group Telecom - Development engineer (Specialist Enggineer)

    Brest 1995 - 1998 Specifications, development, integration of IT pplications.
    Main areas : telecommunication, security system GUI, prepaid & postpaid phone card system.
    Project Management and System Integration.
    I have worked in an international environment (US customer)
  • Computer Associates - RDBMS Consultant

    Puteaux 1994 - 1994 End of studies work placement.
    Started ad Ask Group (Ingres) that has been acquired by CA during position.
    SQL RDBMS consultant : design and development of SQL and L4G applications.
  • CREL : Centre de Recherche et d'Etude sur la Logistique - System Engineer

    1994 - 1995 During national service :
    Deploy a network of Windows workstations / HP-UX and Next servers.
    System and Network administration.

Formations

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