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Eric BRICIER

SAINT-JEAN-DE-LUZ

En résumé

Mes compétences :
Customer Relationship
Customer Retention
Customer satisfaction oriented
SaaS
Cloud services
Digital marketing
Online marketing
Mobile marketing
Web analytics
Behavioral targeting
Conference Speaking
Solution Selling
Omniture
Cloud Computing

Entreprises

  • Quiksilver - Global Web Analytics Director

    2014 - maintenant
  • Adobe - Sr Presales, Digital Marketing

    Paris cedex 16 2011 - 2014 Since December 2011, I'm pre-sales for Adobe Digital Marketing Suite, a portfolio of online customer and business Analytics & Optimization solutions.
  • Adobe - Post-Sales Account Manager, Team Lead

    Paris cedex 16 2009 - 2011 [Omniture has been acquired by Adobe on October 2009]

    Focusing on retaining and developing Digital Marketing business on largest existing French accounts, mentoring a team of AM.
  • Omniture - Post-Sales Account Manager

    2006 - 2009 I've been acting initially as Technical Account Manager while we were developing the French market for Omniture, doing all post-sales tasks (Consulting, Account Manager, Training, Support)

    Then I focused on Post-Sales Account Manager for largest French accounts, managing customer satisfaction and retention of $3M+ of annual recurring revenue.
    Quota based on both retention and upsell/cross-sell

    [Omniture has been acquired by Adobe on October 2009]
  • Noven - Consultant

    Vincennes 2003 - 2006 As a Consultant for Noven I was working as Business Analyst for SFR web portals www.sfr.fr and www.sfrentreprises.fr
  • Ubicco - R&D Manager

    2002 - 2003 Ubicco was a subsidiary of Fi System and developed the first multi-devices SaaS platform. Ubicco's innovative, cutting-edge technology was enabling corporate clients to distribute their services across multi-access channels (SMS, Wap, i-mode, PDAs, interactive TV, voice).
    - Managing a team of 6 R&D engineers.
    - Acting as Presales in coordination with Fi System sales team, supporting customers request, speaking in conferences.
  • Fi System - Retail-Media BU Technical & Resource Manager

    1997 - 2003 For more than 6 years at Fi System, I had multiple roles starting from Software developer then Project manager, Consultant and I ended up as #2 of Retail-Media business unit, focused on staffing, resource and technical management of up to 60 IT engineers.
  • French Army - Scientifique du Contingent

    1996 - 1997 Served as "Scientifique du contingent" at French Army
    - Software development
    - IT market and competitive intelligence
  • Sligos (now Atos) - Software developer (Internship)

    1995 - 1996 Internship as Software Engineer
    (Sligos is now Atos)
  • Syseca - Developer (Internship)

    1992 - 1993 Internship as software developer. User acceptance tests for a software development tool for french army
    Duration : 12 months between april 1993 and september 1995

Formations

  • ISTY

    Versailles 1993 - 1996 Engineering in Computer Sciences, Diploma of ISTY

    Specialization in Databases
  • IUT De Vélizy (Vélizy)

    Vélizy 1991 - 1993 DUT (University of Technology Diploma) in Computer Sciences

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