Gregori ARRIETA

En résumé

Entreprises

• Microsoft - Lead Program Manager

  Issy-les-Moulineaux. 2013 - maintenant Lead Program Manager - (Microsoft DnS/MVR)
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  Leading a Program management and design team, building and piloting strategic Microsoft products for the end consumer.
  - digital media ecommerce : music, video and ebooks
  - consumption premium experience over the cloud (digital assets management, streaming and DTO)
  - accounting and brand to consumer relationship digitalization

• Microsoft - Senior Program Manager

  Issy-les-Moulineaux. 2012 - 2013 Working on next generation entertainment experiences for Xbox on web and mobile.
  

• Orange Portal - Program Manager

  2010 - 2012 The Orange Portal division (incl. Business, Marketing and SI departments) develops and operates web services for Orange end customers. HomePage: www.Orange.fr
  
  The Project Management Office supports Portal activities by piloting major transversal programs and providing and promoting a comprehensive set of processes, best practices and tools across the organization.
  
  Responsibilities:
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  Program Management :
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  -Piloting the Portal PPM deployment program, reporting to Orange Portal executive management
  -Piloting major multi-department programs, coordinating Business/Marketing/Technical stakeholders. (ex: NewShop, New HomePage)
  
  Governance Manager:
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  - Managing Portal Roadmap and budget consolidation
  - Developing resource management and capacity planning processes
  - Auditing departments Performance, performing quality assessment and measuring cost reductions
  - Piloting process design, change management and communication plans

• Ulticom - Manager, IT Services and Solutions

  2001 - 2010 Manager of the EMEA Services Delivery Department; I organized and supervised services delivery projects and technical support for Ulticom major customers, in cooperation with Product management and Sales department.
  
  Management
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  - Develop and promote a comprehensive services portfolio
  - P&L management (CAPEX/OPEX)
  - Manage employee motivation and performance (performance reviews, change management)
  
  Operations
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  - Project management (integration, deployment, configuration, training)
  - Pre/Post sales Support (Product configuration and sizing, Network architecture, RFP/RFQ)
  - Coordinate and supervise technical support activities: Helpdesk, Level 2/3, 24*7
  
  Quality
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  - Quality Department Coordinator for the implementation of ITIL and TL9000 standards
  - QoS Supervision
  

• Amadeus - Development engineer

  Sophia Antipolis 1999 - 2001 Responsibilities:
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  * Conception and development of a travel reservation system (for flights, hotels, car rentals) through the Internet composed of a user interface (HTML), an engine (executable on Netscape server, developed in C++ and Java) and a database (Central system).
  * Quality Assurance for major customer web sites
  * Support marketing for new feature design and specification.
  
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  Accomplishments:
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  * Development and validation of the Air France web site
  * QA of the integrated solution for Hypercor (“El Corte Ingles”)
  
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  Expertise:
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  * e-commerce production and marketing cycles
  * Expertise in software conception and implementation in object oriented languages (UML, C++, JAVA) and inter-application communication.

Formations

• Institut Supérieur D'Electronique Et Du Numérique

  Toulon 1994 - 1999 Informatique Temps Reel