Mes compétences :
Microsoft
Virtualisation
Formation
Production
Conseil
Entreprises
Microsoft France
- Senior Premier Field Engineer
2008 - maintenantProactive and reactive support in Windows Core area
Trainer in Windows Cluster, Hyper-V , SCVMM
Cluster Risk Assesment deliveries
Expertise and mentoring
Microsoft France
- Support Account manager Mediaroom
2006 - 2008Support Account Manager for a customer using Microsoft IPTV solution.
Technical relationship with customer and customer advocacy inside Microsoft
Manage technical problem escalation and resolution
Microsoft first point of contact for customer
Microsoft France
- Senior Technical Account Manager
2003 - 2006Technical Account Manager for Internal IT of a French Telecom operator
Technical relationship with customer and customer advocacy inside Microsoft
Manage technical problem escalation and resolution
Microsoft France
- Support Engineer
2000 - 2003Resolve customer issues in Windows Core Area
Expertise in memory dump analysis, cluster issue, Core issue
Compaq France
- Presales Engineer
1998 - 2000Help Sales engineer to demonstrate Compaq added value for customer
Sizing and Architecture in Terminal Server / Citrix, Exchange and Lotus environment
Organize POC for customer
Participate in IT show
Alcatel CIT
- Ingénieur Informaticien
1992 - 1998
CMG Sligos
- Support Engineer
Léognan1991 - 1992Onsite support engineer for Alcatel CIT
Support level I and II
Support for Apple Macintosh and Windows PC
France TeleBusiness
- Developper
1989 - 1991Developper in xBase and C++
I've developped software for IT shows , managing visitors and so on.
Formations
Alcatel School (Paris)
Paris1995 - 1997Engineering Degree
Engineering degree similar of state diploma; Internal company school
Common Branch ( English, Mathematical, Legal and Corporate, ... )
Specialization in Computing
