Mes compétences :
Esprit d'équipe
Business analyst
Processus management
Entreprises
Capgemini Technology Services SAS
- Business Analyst
PARIS-LA DEFENSE2015 - maintenant
Capgemini - CNAMTS
- Study Manager
2014 - 2015Mission / Projects :
Assist the Department of Management Application and Prestudy in monitoring, control, and follow the project management process defined by the IT System Direction :
• Integration of the IS of CANSSM into the IS of CNAMTS.
• Automatize the notification and debts recovery process (200 ETP).
• Automatize the waive debts process (53 ETP).
• CRM tool evolution.
• Digitalize a sign up form to post-hospitalization follow up service.
Activities :
• Lead a project team (10 pers).
• Organize and pilot project follow-up committee.
• Organize and lead workshops.
• AS-IS and To-BE business process definition.
• Leading writing and updated version of deliverables :
- Issue Note
- Central Security Document
- Special Technical Conditions of Contract
- Technical Specifications
- Functional Architecture
• Make reports of meetings and workshops.
• Follow up actions.
• Perform reporting and forward planning via Microsoft Project and internal reporting tool.
Capgemini
- Business Analyst
SURESNES2014 - 2014
Volvo Trucks
- Business Analyst Trainee
saint priest2010 - 2013Project Manager Assistant :
Deliverable on a competitive study for the Executive Committee of the Group and to build the strategic vision of Volvo Trucks Group for 2020.
• PESTLE analysis projected on 2020, 2030,& 2050 conducted by McKinsey, Frost&Sullivan et KPMG.
- Political
- Economic
- Social
- Technological
- Legal
- Environnemental
• Competitive analysis of after-sales services for each market (SWOT).
• Realization of comparison matrix in order to get an overview of competitors on each market.
• Segmentation of after-sales services according to their customer integration.
Project Manager Assistant :
Aim was to identify how EMEA market (Renault Trucks & Volvo Trucks) could import from USA a vehicles monitoring system in order to anticipate failures and improve uptime of vehicles.
• Following the works packages.
• Gap analysis between US & Europe information system.
• Business model definition.
- Added value.
- Product & services segmentation.
• Preparation of presentation to Steering Committee
(VP Aftermarket Systems – VP Process & Planning – VP Customer Support – VP Field Quality – VP Warranty).
Junior Study Manager :
Leading a SWOT analysis in order to improve diagnostic conditions for dealers. Aim was to find business opportunities through vehicles being able to communicate data via satellite.
• Analysis functional process.
- Identification of AS-IS process.
- Proposition for To-BE process.
• Workshop animation including dealer managers, technical experts (30 ppl).
• Presentation of recommendation to Steering Committee.
(VP Aftermarket and Manager Service & Repair).
Junior Project Manager :
Evolution of a vehicles diagnostic support software (200K€).
The software allows dealers to display vehicle’s data and experts to extract some data reports for further investigation.
• Leading project team (10 pers.).
• Leading workshop with technical experts, quality, warranty, consumerism (20 ppl).
• Analysis and optimization of functional and technical processes.
- Identification of AS-IS process.
- Definition of To-BE process.
• Change Management.
- Strategy and change communication.
- Training planning.
- Training people (50 ppl).
• Preparation of presentation to Steering Committee
(VP Aftermarket and Manager Service & Repair).
Key User "Business Intelligence" System/Tool for Renault Trucks :
Planning and following deployment of Business Intelligence tool. Aim is to get automatically data from trucks (from all brands) and manage it in a central database. Experts from quality, warranty and consumerism may use these data through a web portal.
• Following deployment of Business Intelligence tool.
• Collecting internal customer requirements (Quality, Warranty and Consumerism) to develop specific patterns.
• Leading workshop (10 ppl).
• Change management
- Strategy and change communication.
- Training planning.
- Training people (50 ppl).
• Preparation of presentation to Steering Committee
(VP Aftermarket and Manager Service & Repair).
EDF (Centrale Nucléaire du Tricastin)
- Junior Project Manager
2009 - 2010Project :
Treatment of the obsolescence of computer equipment on a local industrial network (10K€). The aim of network is to collect data from calculating equipment from 4 nuclear reactors.
• Analysis of a local industrial network (AS-IS).
• Definition of scenarii (To-BE).
• Decision tool.
• Planning of workload in order to realize network evolution.
ETI Environnement (SIRAP Agency, Saint-Paul-Trois-Châteaux)
- Business Developper Assistant
2009 - 2009Aims were to get an overview of competencies throught all companies and to make a customer presentation support to promote Group activities.
