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Meddy LAUMUNO

Paris

En résumé

*Lead activities of policy administration, customer service and credit control
*Improve operational performance
*Control operational costs
*Lead and provide analysis to improve operating processes within organizations
*Strong eCommerce project management experience
*Strong change portfolio management experience
*Ability to work in complex and international environment
*Ability to manage vendors in multiple locations
*Call centre management
*Certified Scrum product Owner
*Certified Green belt LEAN/six sigma
*Promote Agile/Scrum techniques and mindset

Mes compétences :
Agile Scrum
Conduite du changement
E-commerce
Gestion de projet
Assurance
Business Analysis
Management opérationnel
Centre d'appels

Entreprises

  • Hiscox - Operations & Change Manager - Hiscox Direct

    Paris 2014 - maintenant
  • Hiscox - Scrum Product Owner/ e-commerce B2B

    Paris 2013 - 2014
  • Hiscox - Lead Business Analyst/ e-commerce and broker units

    Paris 2007 - 2013
  • GE Capital - Business Analyst

    Paris La Défense Cedex 2003 - 2007
  • Le Crédit Lyonnais - Collections Specialist

    Villejuif 2001 - 2003

Formations

Réseau

Annuaire des membres :