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Ortho Clinical Diagnostics
- Technical Advisor
2016 - maintenant
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OrthoClinical Diagnostics - Illkirch ( 67 - France)
- Technical Support Specialist & Trainer
2004 - maintenant
Since November 2004
Support French, English speaking ( UK, Nordic Countries & US) and Portuguese Customers for Clinical Laboratory equipments
DT60, V950, V250/350, 5.1FS, V5600, V3600 and V ECI
Since April 2006
Train Vitros ECI customers in French, Portuguese and English
Be involved in training material translations mainly for Portuguese documentation
Since 2009
Involved in Train the Trainer training : Train future trainers
Trainer for V3600 customers
Since July 2006
Staff Adviser for the ECI
Avoidable Dispatch Reviewer (Review all Hotline Reviews from field)
In charge of developing Troubleshooting tools, documents, TSS coaching and training (improving Hotline efficiency)
Train and coach new hired TSS in VECI
Since 2007
Be part of the TSS recruitment Team
From January 2007 to June 2007
Be part of Elaboration of Troubleshooting Quick guides project
Since November 2007
Be involved in the Remote Dispatch Avoidance project for VECI in EMEA ? continue monitoring and coach colleagues,
Since 2008
Put in place a troubleshooting audit form and procedure
And Audit TSS supporting VECI
April 2009
Expert Matter in the elaboration of the new global training program for the Vitros ECI Key Operator Training
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Centre of Marine Sciences- University of Algarve
- Technicienne de Recherche
2001 - 2004
Preparation and participation on field samples collection ( fishes, blood, tissues)
Preparation and analysis of samples in laboratory, including hormonal and biochemical dosages, using several technologies ( ELISA, Immunohistochemistry, RIA , PCR ,Gene Sequencing)
Data Analysis and redaction of progress reports
Technical support in laboratory, including material and reagents acquisition and responsible for the inventory.
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Laboratoire d?analyses Médicales Leduc - Lille (France)
- Technicenne de Laboratoire
1996 - 1999
- Dosage et quantification d?immunoglobulines présentes dans le sang
