Paris
Over 15 years of successful experience in Call center sector.
Experience in senior management, recruitment and motivation of performing teams and ability to develop fruitful business partnerships, with long term objectives.
New business creation and sales development.
Create business and technology plans for clients which include hardware, software and full life cycle services with a focus on ROI and TCO.
Broad international background, working across multiple continents.
Specialties:
- Call Center Consulting – Negotiation.
- Call center CRM and Softwares.
- Buiding from scratch, Marketing and sales stratégies.
- Established relationships network within key vertical markets and major consulting firms and partners.
- Control of Six Sigma methodologies and Lean Six Sigma approaches
Mes compétences :
Centre d'appels
Télémarketing
Gestion de projet
Gestion de projets
Gestion commerciale
