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Samer HAWAT

MONTMORENCY

En résumé

Mes compétences :
Project manager
Training Manager
Customer Relationship

Entreprises

  • Ingersoll Rand - Thermo King - International Technical Trainer

    2010 - maintenant Developing and conducting expert training courses on Thermo King refrigeration units to EMEIA dealers, to ensure they provide consistent quality and service to the end-users.

    Managing trainings logistic (Hotel, lunches and taxis booking,
    educational material preparation, registration follow-up).

    Maintaining the Training Center facilities following the 5S method.
  • ATEME - FAE - Field Application Engineer

    Bièvres 2009 - 2010 Video-surveillance cases management.

    Setting up all the projects from order till final deployment.

    Customers’ technical support.
  • Assystem - Chargé de mission

    Courbevoie 2008 - 2009 Achievement of a market research in the biomedical field
  • Thermo King - Ingersoll Rand - Ingénieur Qualité

    2008 - 2008 Setting up a control system for short shipments in order to eliminate errors in units’ deliveries.

    Dealing with customers’ claims. Results: Defects cut by 95%.

    Methods: Lean Manufacturing, Six Sigma, Kaizen
  • Aluza - Ouvrier

    2006 - 2006 Foundry, Metal Casting, Bar Turning, Quality Area Treatment, Packing.
  • Renault - Usine de Flins - Ingénieur Production

    Boulogne-Billancourt 2006 - 2007 Defects reduction by 80% during the electric programming of CLIO III Cars, TPM Training (Total Productive Management).

    Cooperated work with different departments (Supply Chain, Maintenance, Computing, Retouch, Assembly Line)

Formations

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