Newton2017 - maintenantDefining/designing company processes
• Developing team KPIs
• Building and leading a team of TAP Account Manager Consultants
• Proactively improve changes in current processes
• Improve productivity of the team
• Develop and maintain relationships with key stakeholders within TheFork and Tripadvisor
• Develop and maintain relationships with existing TA customers by providing guidance and assistance and providing necessary education to promote the value and benefits of our Solutions to enable business success.
• Generate incremental revenue by systematic upselling TripAdvisor subscriptions, Identify cross-sell opportunities for TheFork solutions
• Co-browse with our customers on-line to demonstrate live how to adopt our solutions for business benefit
• Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.
• Triage appropriate queries to Customer Services
• Work together with rest of sales teams in the pursuit of excellent results and flawless execution
• Keep up with product training and new offerings as well as latest value proposition
La Fourchette
- Account Manager B to B
Paris2012 - 2016Optimisation d'un portefeuille de 680 restaurants
Responsable de la Zone Sud (Montpellier, Toulouse, Marseille, Nice, Cannes...)
Coach Biggy SARL
- Co-Founder / Area manager
2011 - 2012Creation of an online purchases business with 4 other partners.
Business Development manager.
World-Alive SL
- Export Area Manager / Commercial national
2009 - 2011Export Area Manager – Key account- Sea Monkeys Distribution SL – 3,2M€
Prospection and sales to international distributors, wholesalers and retailers.
Coordination of development projects of own brand products, participation in major international fairs of toys.
Results: Objectives achieved/ Turnover : O,7M€.
Opening key accounts such as Auchan France.
Opening new countries
Assistant National Key Account - Sea Monkeys Distribution
Negociations and sales to the supermarkets, wholesalers, throughout the Spanish territory. Management of all logistics (negotiation, organizing deliveries, warehouse).
Results: Objectives achieved/ Turnover : 2,5M€.
Opening key accounts (Carrefour, Auchan).
Decathlon
- Responsable Seccion
Villeneuve d'Ascq 2007 - 2009Manager of a team of 20 vendors in store. Commercial management of a high billing department (cycling). Margin analysis, sales, operating accounts, inventory control.
Results: Trend reversed and return to sales growth after two years of decline.
COTY
- Product Manager Junior Adidas
Paris2006 - 2007Operational management and development of the Adidas product line license.
