Clémentine GAUTHIER MEDINA

En résumé

Entreprises

• Teleperformance France - Global Business Intelligence Sr Manager

  Asnières sur Seine 2013 - maintenant Teleperformance is the world’s leader BPO Contact Center services provider.
  
  Sr Manager within a global unit of strategy / market and competitive intelligence, providing strategic support to Executive Management, Business Development, lead generation and marketing teams across 60+ subsidiaries.
  Based at the global HQ in Paris.
  
  Responsible for developing overall business knowledge of the markets, competitors and verticals to support global strategic projects and business development efforts worldwide.
  Strategic analysis of key competitors, industries, clients and prospect companies.
  Identify BPO CRM / Customer Experience market trends, risks and opportunities
  Support of main subsidiaries in strategic planning / annual business plan development.
  
  Set-up of a new multilingual hub of business analysts in Bogota, Colombia.
  Manage the activities of a team of 5 business analysts. Hire, develop, direct, coordinate and evaluate direct reports.

• Teleperformance Argentine - Global Business Intelligence Manager

  2010 - 2013 Teleperformance is the world’s leader BPO Contact Center services provider.
  
  Part of a global unit of strategy / market and competitive intelligence, providing support to Executive Management, Business Development, lead generation and marketing teams across 50 subsidiaries.
  
  Manage a team of 4 analysts in Buenos Aires, Argentina.
  Started as a Sr Analyst and promoted to manager after 10 months.

• Groupe Chantelle - International Product Manager

  Cachan 2007 - 2009 (Apprentissage)
  - Developed corsetry products, accessories and jewels for the different distribution channels. Coordinated the product development with creation, quality, purchasing and production departments.
  - Participated in retail channel creation
  - Ran sales and margins analyses. Performed competitive analyses
  - Developed commercial tools for the international subsidiaries (merchandising recommendations and sales arguments)
  - Managed the brand website
  - Coordinated the implementation of the new brand labels
  - Coordinated the execution of press releases and newsletters
  - Developed POP material
  - Participated in events organization (International Lingerie Fair 2008 and 2009; PR event during David LaChapelle exhibition, Paris, 2009; fashion shows)

• Chambre de Commerce et d'Industrie de Grenoble - Stagiaire au service Animation et Vie du Commerce

  ROCHEFORT 2006 - 2006 Réalisation d’études de marchés pour estimer les besoins d’implantation de commerces de proximité (études consommateurs et entreprises, forces et faiblesses de la zone, préconisations…)

Formations

• IAE BUSINESS SCHOOL (Pilar / Buenos Aires / Argentina)

  Pilar / Buenos Aires / Argentina 2009 - 2009 MBA - Exchange program

• Essec (Cergy)

  Cergy 2006 - 2010 Major in Marketing and Communication
  
  GMAT Score of 680.
  Foundation of a volunteer student association for India (SARI) and treasury tasks. July-August 2007 Humanitarian mission in a school in Mysore, South India.

• ESSEC Formation Continue (6 semaines)

  Cergy Pontoise 2005 - 2006 BA
  
  Member of a volunteer student organization working in Bolivia (Mision Potosi). July-August 2006: humanitarian mission in a social center for children in the silver mines of Potosi.

• Lycée Du Parc Lettres Modernes

  Lyon 2002 - 2005 Equivalent to an undergraduate degree in literature.

Réseau

• Anne-Adeline FOURTET

• Benjamin BOURRON

• Daphnée BOULOGNE

• Justin BERGER

• Laetitia BROVELLI

• Laura ZINK

• Laurence CRUCIANI

• Luc JOVART

• Thibaud CHALMIN

• Zhenlin WANG