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Marie-Noelle CENSIER

Paris

En résumé

Extensive knowledge of Services from their definition, marketing and tendering aspects, standard scope of work including operating rules for contract implementation. Used to define and monitor Service life cycle and/or Services included in product life Cycle. Operational expertise to define and run Service Back to Back with suppliers. Senior Project Manager coordinating Transformation projects.

Entreprises

  • Alcatel-Lucent - Transformation Program Manager

    Paris 2011 - maintenant
  • Alcatel Lucent - Global Technical Support Manager

    Paris 2007 - 2011 Management of the Wireless Technical Support worldwide Strategy team within Service Supply Chain: Definition of consistent support strategy, interface for B2B with external suppliers, Global performance assessment and definition/supervision of improvement plans

Formations

Réseau

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