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Samra SADADOU

ORLY

En résumé

Mes compétences :
Informatique
Relations Clients
Helpdesk Support
Analyste Custumer
Linux
Agile

Entreprises

  • CDK GLOBAL - Product Owner VM&OEM

    2015 - maintenant
  • CDK Global - Subject Matter Expert DMS

    2014 - 2015 The SME has the following responsibilities:

    • Support the definition of business processes
    • Determine and support the implementation of a business policy, generally by providing the following:
    • the contents for the business rules that enforce the Policy
    • Oversee the execution of that policy via business rules applied. Such oversight includes confirming that the implemented rules fully and faithfully correspond to the intended Policy
    • Once Rule Writers have created the first set of rules, the SME reviews the rules, and the rule flow to give feedbacks on the logic and pattern used.
    • Review the results of testing and simulation
    • Resolve business issues relating to business rule execution.
    Be accountable for the quality of the business rule
    • Approve major changes to business rule
    In term of skill and competencies, the Subject matter Expert has a strong business knowledge and experience, some management skill, effective communication, leadership, decision making skills.
  • ADP Dealer Service France - Ingénieur Support Comptabilité

    2008 - 2014
  • RICOH FRANCE - Chargée de Clientèle Grands Comptes

    Rungis 2006 - 2008

Formations

Pas de formation renseignée

Réseau

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