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CAPGEMINI
- Analyste d'Exploitation/ Lean Change Agent for IS Capgemini
SURESNES
2014 - maintenant
Lean Manager - Lean Change Agent for IS Capgemini
Lean Implementation for all Capgemini Infrastructure and Services entity around 11
projects
on which the Lean will be applied as a continuous improvement approach.
Lead Meeting and workshops with the client and operational Team.
Training and coaching both Team members and Team Leader and Service Managers on the
Concept of Lean its foundation and how to implement it.
Presentation of the LEAN approach to the future clients as a solution.
Management of Lean Tools and suggestion of new Road Maps.
Scheduling, follow up of the production and activity.
Quality insurance,...
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CAPGEMINI
- Internal English Trainer - Teaching
SURESNES
2014 - 2014
Internal Training to our collaborators in English for TOTAL Client. Preparing the
Assessments, Tests, and corrections of the exams for individual and group sessions.
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Capgemini Technology Services / Aerospace & Defence
- Consultante en Audit et documentation( Analyste d'exploitation Grade B)
PARIS 17
2013 - maintenant
Audit et documentation des procédures techniques et fonctionnel, traduction de support Français en Anglais.
Réalisation des statistique des sauvegardes « quotidienne, hebdomadaire, mensuel »,
Reporting,…
La réalisation du process gestion des incidents/ de problème/ de change,…
Contrôle de qualité, Modélisation des process Métier.
Assurance de formation du process aux collaborateurs.
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CAPGEMINI
- IT Consultant
SURESNES
2013 - 2014
on Auditing and documentation of Industrial and technological Projects
Auditing actual technical and functional procedure.
Collecting and gathering the process applied on each platform and documenting them,
Making
Realization of the Incident Management Process for INDUS Project.
Realization and documentation of the Backup process for the Quality Center Platform &
SuubVersioN platform.
Generating Reports for the daily, weekly and monthly server's backups for the whole
INDUS department.
Statistics and quality insurance reports related to the Backup services. Graphics and
comparative studies of the results of each month with the previous scores
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SABA & CO
- IT Engineer
2012 - 2012
(Systems, Networks and Programming)
IT Engineer in charge for Morocco office: Analysis, Programming, preparing
documentations ``Completion and Editing of the technical and functional studies'',
Administration of SQL database. VBA (vb6) programming in coordination with Transact-
SQL. Elaboration of functional and technical descriptions...
IT asset management, maintenance and reparation of Hardware and Software.
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CAPGEMINI
- Informaticienne
SURESNES
2012 - 2012
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DELL
- Technicienne en Informatique
MONTPELLIER
2008 - 2011
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DELL
- Computing Technician
MONTPELLIER
2008 - 2011
IT Asset management, Installing, configuring and maintaining the end user Software
structure, troubleshooting, detecting the Hardware dysfunctions, systems and networks
administration, Active Directory and Exchange administration,...
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SITEL
- Technicienne en Informatique "stage"
Paris
2008 - 2008
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GOODIMEX
- Systems and Network Analyst
2008 - 2008
Migrating the Windows 2000 server to Windows Server 2003 by holding the old
configuration of the domain and accesses.
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Goodimex
- Technicienne en Informatique
2008 - 2008
La migration d’un serveur Windows 2000 vers Windows server 2003
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ISTA NTIC II OFPPT
- Membre de l'équipe de maintenance Informatique
2007 - 2008
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ISTANTIC II
- Systems and Network Analyst
2007 - 2008
Member of the school maintenance team, our tasks were bases on:
System and Networks administration
Routing, installing, configuring and maintaining the school hardware and software
Structure.
