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Juan Carlos ESTEBAN SANTIDRIAN

PARIS

Electionseuropéennes 2024

RETROUVEZ GRATUITEMENTLe résultat des européennes à Paris.

En résumé

I have more than 20 years experiencing customer satisfaction programs from different sectors: Euro Disney for leisure, hotels and operations activities; Lotus/IBM for computer customer’s support all around EMEA, Luxury brands world.

I created Allo Machines for 10 years leader of Telemetry for Vending in France/Europe.

I completed a successful program for my MBA IFG in Paris/Georgetown in Washington.

I'm a trimester part time professor of a master in Fashion & Luxury in Paris. I have experience teaching a wide origins, culture and language students. My expertises are Business, strategy, enterprise, HR and Luxury brands.

Looking for international challenges where I can motivate teams and obtain best results every day. Cultures, languages, organizations and excellence it’s all I know today.

I'm looking forward to work together.

Mes compétences :
Gestion de la relation client
Lotus Notes/Domino
WinDev
VENDING MACHINES Managing administration
Telemetry
Sage Accounting Software
Microsoft Windows
Microsoft Office
Marketing
Lotus cc:Mail
ISO 900X Standard
IBM Hardware
CRM Paradox
Budgets
Branding
Audit

Entreprises

  • ESG / PSB Paris School of Business - Professor

    2015 - maintenant English courses Leather Goods Strategy, Branding, Marketing, Tech.
    Master Fashion & Luxury. 1st Trimester / 30hours

  • NABETSE - Consulting & Advisor

    2012 - maintenant Founder. Auditing companies and implementing rules.
    Niches: small ateliers assembling Grand Luxe leather brands 3M€

  • Allo Machines - General Manager

    2001 - 2012 Founder & associated – Telemetry for VENDING MACHINES
    Managing administration: DRH, account, Finance, Marketing
    Costumer Relation Manager – Support Service.
    Set-up Dev. Team – Two programs generation on WinDev

  • IBM / lotus - Customer Service Manager

    1994 - 2000 SAM (Support Account Manager) Spanish bank: Banco Bilbao Vizcaya
    ISO 9001 Europe Lead: implementation and certification
    Senior Support Analyst: Notes, cc:Mail & Desktop / Escalation

  • Disneyland Paris - Administrative Officer

    Chessy 1992 - 1994 Costuming department, provide support Computer, P.O, Budgets,

  • LDB CONSEIL ET COMMUNICATION - Training Officer

    1990 - 1991 Education and Communication Center. Training Officer in Spanish.

Formations

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