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Anne HANGOUET

Puteaux Cedex

Electionseuropéennes 2024

RETROUVEZ GRATUITEMENTLe résultat des européennes à Paris.

En résumé

I have been working for Eurogroup Consulting (Consulting in Strategy, organization and management) for 6 years. I am holding the position of Manager in the retail sector. I am working for clients such as Galeries Lafayette (department stores), Feu Vert (automotive retailer), Conforama (home furnishing retailer) and Casino (food retailer) and distribution network firms : Mc donald's and crédit mutuel (retail banking).

I mainly work on the following topics : headquarter - stores organization and processes, core organization redesign, strategic plans and in store processes. I do have a lot of interest in omni channel transformation, customer journey and service.


Mes compétences :
Gestion de projet
Conseil
Organisation
Logistique
Distribution
Distribution sélective
Gestion de la relation client

Entreprises

  • Eurogroup Consulting France - Manager Consultant spécialisé dans le retail

    Puteaux Cedex 2008 - maintenant Assignments in retail
    - GALERIES LAFAYETTE
    - BHV Marais
    - CASINO Group
    - CONFORAMA
    - FEU VERT.

    Retail network firms: CREDIT MUTUEL and MC DONALD'S
    Others: STALLERGENES, RATP and SCNF

    I work with Executive Commitees and board members to help them define their strategy (workshops to build 4 to 10 years projects), re design their organization and optimize their processes. I also work with operational teams in order to analyze (field diagnosis), to decline the strategies and implement projects.

    Some relevant assignments:

    Build a new organization
    - Built up a support team for the stores in order to improve the commercial performance
    - Drew 3 organization scenarios with FTE & financial projection and quality of service impacts in store

    Define new strategic plan
    - Co developed the firm strategic plan with the top management and declined it into 20 project portfolios for each logistic center
    - Gave awareness of the 8-year strategic plan to the 20 000 employees through a mobilization approach

    Improve existing processes (in store and HQ)
    - Studied the omni channel transformation impacts in store and back-office functions (supply, marketing, e-commerce ...)
    - Wrote the core processes for international department : opportunity analysis and store opening
    - Build new variable compensation policy for the salesforce
    - Defined the sales "customer oriented" expectations
    - Decentralized commercial and financial reporting
    - Simplified communication flows between Marketing and stores
    - Defined budget forecast processes for stores remodeling or opening
    - Wrote a new internal communication plan for HQ

  • Henkel - Gestionnaire de flux, supply chain

    Düsseldorf 2007 - 2007

  • Disneyland Paris - Trade Marketing Assistant

    Chessy 2006 - 2006

  • LVMH - Sales Assistant, Dior, Madrid

    Paris 2005 - 2005

Formations

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